Automation Analyst

Build positive relationships & communicate with stakeholders across the business
- Genuine flexibility, hybrid WFH & office arrangements | Great employee benefits
- Be a part of a highly engaged team in an organisation that is invested in YOU

**About the role**

Reporting directly to the IT Innovation Lead, the Automation Analyst is responsible for working with business stakeholders to optimise processes, and design and build digital solutions to improve the customer and employee experience. These solutions may include web and integration technologies as well as commercial off the shelf and Robotic Process Automation (RPA). Additionally, the role will support the objectives of the IT Innovation team by providing advice and training to the business on TUH best practice business process improvement.

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**The key responsibilities of the role include but are not limited to**:

- Support the identification processes which could benefit from low code development and automations, Application Programming Interface (API), off the shelf solutions, RPA integration or other technical solutions
- Engage with process owners to develop, and implement technical solutions for processes
- Work with technology vendors in the development, testing, and continuous improvement of our web, app and portal, and in the implementation of a low code integration platform

**About you**

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- Sound technical knowledge and experience of digital technologies and low code development tools
- Ability to prioritise and manage work independently to deliver an agreed outcome within expected timeframes
- Experience and understanding of devops and the associated tools and processes for development and version control
- Advanced stakeholder engagement skills
- Ability to lead/facilitate meetings
- Ability to work autonomously with mínimal direction as well as part of a project team
- Sound ability to analyse, interpret and document business needs, and develop appropriate technical solutions
- Strong written and verbal communication skills
- Demonstrated ability to respond to pressure and challenges, overcoming barriers to progress
- Demonstrated curiosity and desire to seek opportunities to learn and develop
- Monitoring industry trends including AI, IQ, automation.
- Well-developed technical specification writing/documentation skills
- Experience with, or understanding of, Machine Learning and Artificial intelligence will be highly regarded
- Work experience in, and/or understanding of a health fund or general insurance would be beneficial.

**About TUH**

Teachers Union Health, better known as TUH, is a member-owned private health insurer with profits going straight back into offering better products, improved services and a wider choice of hospitals for our members.

Our values as an employer centre around caring, creating new possibilities and pursuing excellence. All of which are at the heart of everything we do.

Not only will we support your appetite to grow and explore your career opportunities, but we are committed to creating healthier and happier employees. You will have access to an impressive suite of health and well-being benefits, genuine flexible working options, and a fun and respectful workplace culture where everyone has an eye out for each other.

**Benefits of working at TUH**

You’d be surprised if we didn’t practice what we preach, which is why our focus on our peoples’ health & wellbeing is just as important to us as our members’.

Not only will we support your appetite to grow and explore your career possibilities, our focus is also on creating healthier and happier employees. You will have access to an impressive suite of health and well-being benefits, genuine flexible working options, and a fun, diverse, and respectful workplace culture where everyone has an eye out for each other.

There is so much on offer that we do not have space to list all the benefits, but here are a few of the highlights:
**An industry award nominated health and wellbeing program with**:

- **Access to Wherefit platform offering over 2,000 new fitness and wellbeing offers**:

- **Subsidised gym membership, skin checks, and flu shots**:

- **TUH Private Health Insurance benefit**:

- **Flexible & Hybrid working arrangements**:

- **Learning and development opportunities**:

- **Salary Packaging**:

- **White Ribbon Accredited**:

- **18 weeks Paid Parental leave (available after 6 months employment to either carer).**

**And the list keeps going and goingyou know you are in good hands**

**Next Steps**
To apply, please submit your resume and cover letter by clicking on the ‘Apply’ button.

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As a healthcare insurer and provider, we are fully committed to the health and safety of our people and members. As such we will require all new healthcare employees to be fully vaccinated against COVID-19. If successful, we will ask for proof of immunisation accordingly for our records.