Claim Assessor

Location: North West Region | Bendigo

Job type: Full Time - Fixed Term

Organisation: Department of Transport and Planning

**Salary**: $76,817 - $93,275

Occupation: Administration/Secretarial

Reference: 5316

**About the Role**

**This position is fixed term with an end date of 30 June 2025**

Reporting to the Insurance Coordinator, you will be the responsible for undertaking property insurance and Disaster Recovery Funding Arrangements (DRFA) claims for natural disaster events that have impacted from Victoria’s arterial road network from the October 2022 flood and storm event, and subsequent events.

**To access the** **Position Description, please click here.**

**Position Outcomes / Accountabilities**
- Build and maintain effective relationships with key stakeholders across DTP, other agencies and external contractors.
- Assess and undertake the compilation of claims to meet the Department’s property insurance and DRFA process from natural disaster events since the October 2022 flood and storms.
- Be a collaborative and supportive member of the claims assessing team.
- Implement, refine and provide continuous improvement to the property insurance claims process alongside contractors and internal resources.
- Provide management with accurate and authoritative advice when required.
- Proactively support emerging priorities with an agility to shift focus to respond to reactive issues and risks to support requirements of management.

**Key Selection Criteria**

**Personal Attributes**

**Qualifications and Experience**

**Desirable**-
- A relevant tertiary degree in business, engineering or public policy or extensive relevant experience.
- Experience in insurance claims or general process management would be beneficial.

**What we offer**
- Meaningful work making Victorian communities more accessible and liveable.
- Professional growth and development opportunities across the department and the wider Victorian Public Services
- A hybrid working model focused on collaboration and teamwork.
- Optimal work-life balance initiatives including flexible working arrangements.
- Opportunity to work across multiple urban and suburban hubs.
- We prioritise the development of a safe and inclusive culture.

**Culture Value**

We are an equal opportunity employer, embracing a diverse range of applicants such as veterans, and people who identify as Aboriginal and/or Torres Strait Islander, LGBTQIA community members, individuals with disabilities and/or health conditions, as well as those from varied faith and cultural backgrounds. At our department, we prioritize the development of a safe, inclusive, and high-performance culture through shared actions and behaviours that align with our strategy and direction. This empowers our employees to effectively contribute to our goals.

**IMPORTANT INFORMATION ON HOW TO APPLY**

**_ Non-DTP Employees (Including Vic Public Service outside of DTP)_**

Create an account by clicking the **‘Apply’** button and follow the prompts. For help, **click here** for Quick Reference Guide.

**Applications close at 11:59 PM on Monday 25th November 2024.