Cleaning Services Supervisor

4 days ago

Burnside, Australia Assetlink Full time

**Description**:
**Assetlink’s Purpose**:
Established in 1993, Assetlink is an Australian owned facilities services provider with over 2,500 people serving over 1200 customers nationwide. Specialising in the provision of standalone cleaning and security services or a tailored integrated solution, Assetlink support businesses to manage their assets and operations in the commercial, retail, aviation, health & aged care and mining sectors.

Based at Burnside Village Shopping Centre and reporting to the Services Manager this exciting Cleaning Supervisor position has become available for a professional and organised team member to work with one of Assetlink’s clients. The role will be responsible for performing overall cleaning work on-site.

The Role

In this role, you will be provided on-site training to the existing team and will demonstrate excellent customer service skills, are passionate and have a strong desire to make a difference.

**Hours are as follows**: Monday to Friday 9am - 5pm

**Responsibilities**:

- Supervising the cleaning team members
- Supporting the Integrated Services Manager on staff-related matters.
- Provide effective leadership to cleaning personnel, including mentoring and training.
- Leading and inspiring team members to deliver superior guest experiences;
- Performing administrative functions, such as incident reporting, assisting with staff rosters, etc;
- Meet and exceed contract cleaning requirements.
- Develop and maintain excellent customer relations with the client.
- Understand customer’s security, environmental and safety requirements.
- Following Occupational Health Safety and Environmental policies and procedures.
- Responding to general cleaning, periodical, preventative and emergency incidents or queries.

**To be considered for the position you must have the following**:

- A minimum of 6-12 months of experience in retail/commercial cleaning
- Previous experience supervising a team (preferred)
- Strong understanding of hard floor cleaning practices and related machinery
- Knowledge of cleaning practices, including infection control.
- Excellent communication skills, both written and verbal.
- Ability to give direction and instruction to people.
- Ability to multi-task, be flexible and work under pressure.
- Consistent attention to detail.

What we offer you
- Reward and recognition incentives
- Ongoing training and development
- A safe and supportive working environment
- Career development
- A family-oriented culture
- Uniform provided

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