Holiday Park All-rounders

Join Our Team as a **Holiday Park Staff - Full Time/Part Time/Casual | Dalgety, NSW**

This is a unique opportunity to join a small holiday park operation and play a key role in assisting the new owners to develop an enhanced guest experience. You will be directly involved in the park’s new developments and have the autonomy to contribute creatively through your feedback and ideas to help achieve the master plan for the park’s future.

This role offers the chance to work predominantly outdoors in a beautiful natural setting, creating exceptional retreat holidays for guests seeking relaxation and connection with nature. You will provide a warm, culturally rich experience by engaging with guests from diverse backgrounds, sharing local knowledge, and fostering a welcoming atmosphere that enhances their stay.

Key Responsibilities
- Deliver exceptional guest services to create a welcoming and memorable stay
- Manage guest reservations using our PMS, issue guest communications and perform guest registration and check in using latest accommodation industry tech
- Perform light gardening duties including mowing, trimming, and general grounds maintenance
- Conduct light maintenance to ensure facilities remain in excellent condition
- Maintain high standards of hygiene and housekeeping throughout the park to ensure our facilities and accommodations are of a high standard for guests
- Manage stock control and assist with retail shop sales
- Provide accurate local tourism information to guests, sharing cultural insights and enhancing their connection to the region
- Troubleshoot WIFI, TV and appliance concerns

**Employment Hourly Rate & Perks**

Hourly Rate Full/Part Time of $26.70 per hour or $ plus weekend and public holiday loading and superannuation.

Must be available to work a rotating 7 day roster, additional hours may be needed in peak holiday and event periods.
- Note: Weekends are alternated and you will be required to work on public holidays, no staff member will be asked to work every public holiday of the calendar year these will be evenly distributed as best as possible. _

**Perks**
We're a progressive team who enjoys adventure and shared travel experiences, we encourage our team to take regular breaks from work to rest and recover. Part of our wellbeing initiatives is to provide opportunities for growth and development through educational experiences. We're open to introducing and updating our incentives all the time and welcome creative input from our staff regularly.

**Current Work Perks**:

- **$1,000 travel allowance to conduct educational stays at other Holiday Parks**across Australia and New Zealand (does not accrue each year, reimbursed on receipt or paid direct to other park, must be taken in no more than two (2) lump sums per year)
- **Work-free birthday** as a special benefit
- Incentives and opportunities for personal development through training
- Supportive, safety-focused work environment

**Essential Requirements**:

- Current full driver’s license
- First aid certificate (training and support to obtain provided if needed)
- Strong commitment to workplace health and safety, including use of PPE and equipment safety checks

**Preferred Skills and Experience**:

- Previous experience in accommodation or hospitality industries
- Confident operation of zero-turn ride-on mowers, whipper snippers, and other powered gardening tools
- Detail-oriented with a focus on safety compliance
- Enjoys working outdoors in a varied and dynamic environment
- Friendly, approachable, and customer-focused
- Comfortable using software systems for guest management and retail operations
- Passionate about creating memorable retreat experiences and sharing cultural connections with guests
- Eager to contribute ideas and take initiative in shaping the future of the park

If you want to be part of a growing operation where your creativity and input matter, and enjoy working in a beautiful outdoor setting while providing guests with a unique cultural and retreat experience, we encourage you to apply. This role offers a chance to develop your skills while helping to shape the future of the park.

To apply, please submit your resume and cover letter outlining your suitability for the role.

We look forward to welcoming you to our team in Dalgety

**Job Types**: Part-time, Permanent

Pay: From $55,000.00 per year

Expected hours: 32 - 40 per week

**Benefits**:

- Employee discount
- Employee mentoring program
- Housing provided

Application Question(s):

- What motivates you to provide exceptional guest experiences?
- How would you describe your perfect holiday experience?
- What is the most compelling reason you wish to join our team?

Work Authorisation:

- Australia (required)

Work Location: In person