Receptionist/administrator

**Reception and Administration Officer**

Queensland Tile Distributors (QTD), a proud Queensland family-owned and operated business, is looking for a dedicated and adaptable **Reception and Administration Officer** to join our small, close-knit team. Our office is connected to our working warehouse in the industrial area of Virginia, so you'll be part of a busy and active environment. If you take pride in your work and thrive in a dynamic setting, we'd love to hear from you

**About the Role**

This important role is all about providing key admin and reception support, making sure our day-to-day business runs smoothly. You'll be the first point of contact for many, playing a big part in our relationships with customers and suppliers.

Your main tasks will include:

- **Order Processing & Data Entry**: Accurately process customer orders and keep our system records up-to-date.
- **Logistics Coordination**: Arrange and book transport and freight services, making sure deliveries happen on time.
- **Business Support**: Give all-around admin help to the team and management whenever needed.
- **Stock Inquiries**: Answer phone questions about stock availability and pass on messages to the manager accurately.

**About You**

We're looking for someone who is:

- **Organised and Careful**: You can handle many tasks at once and pay close attention to details, making sure things are done right.
- **Great Communicator**: You're good at talking and writing, able to chat clearly and professionally with all sorts of people.
- **Flexible and Proactive**: You can quickly adapt when things change and are happy to take the lead to help the business.
- **Customer-Focused**: You're committed to giving excellent service to everyone you deal with, both inside and outside the company.

**What We Offer**
- The chance to be a valued member of a supportive, family-run business right here in Queensland.
- A varied role where your work directly helps our daily operations.
- An opportunity to work in a **dynamic industrial environment** connected to our warehouse.
- **Flexible working arrangements** can be discussed for the right person (e.g., set hours, selected days of the week).

**Ready to join our team?**

**Job Types**: Full-time, Part-time, Casual

**Benefits**:

- Employee discount
- Professional development assistance

Schedule:

- Monday to Friday
- No weekends

Ability to commute/relocate:

- Virginia, QLD 4014: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Previous experience using account and ordering related software

**Experience**:

- Administrative: 1 year (preferred)

Licence/Certification:

- Driver Licence (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person