Technician & Field Services Officer

Key Competency Requirements:

- Provide technical support services to our Defence customer at various Defence locations throughout Australia for short durations
- Assume the lead role in offsite activities which includes managing Ultra technicians and sub-contractors
- Testing, maintaining, and diagnosing a wide range of electronic and electro-mechanical hardware/equipment;
- Undertake maintenance and upgrade tasks which will require interpreting circuit diagrams and following the instructions contained in technical manuals and test procedures, within the constraints of any Delegation of Authority;
- Participation in the technical work associated with the performance of tasks undertaken on Electronic Systems and Sub-assemblies. Not restricted to Ultra products. Such tasks may include:

- System and equipment condition assessment;
- System and equipment survey, overhaul and repair;
- System and equipment upgrade, set to work, alignment and performance optimisation;
- Installation and removal of systems and equipment.
- Provide services that require a high level of knowledge of electronic components, the correct use and care of general purpose test equipment and general workshop skills;
- Identify and implement process improvement;
- Comply with legislation and Company policies, processes and instructions, including those relating to non-discrimination, safety and duty of care and the quality management system including external stakeholder policies
- Ensure adherence to approved work practices with specific responsibility for ESD protection and adherence to defined workmanship standards.
- Participate in the design, prototype, test and installation of minor electronic developments
- Respond to "Help Desk" enquiries of a technical nature, if required

Work Health & Safety Responsibilities:

- Responsible for reporting all incidents or ‘near misses’ that are witnessed.
- Responsible for reporting for work in a fit and healthy state to commence duties.
- Responsible for not putting self and others at risk as a result of your action, or inaction.
- Adhere to all WHS policies and procedures during the course of your work.
- Participate in Health, Safety & Environment (HSE) activities to maintain a safe and clean work environment.

Personal Attributes:

- The ability to communicate engineering concepts and outcomes in written form including reports, plans, drawings;
- Well developed and practical communication and people development skills;
- Ability to lead and drive team performance to meet or exceed business requirements;
- Ability to use sound problem solving techniques to provide reliable solutions to a variety of problems;
- Ability to adapt to new tasks, processes, procedures and technologies, and use sound problem solving techniques to provide reliable solutions to a variety of problems
- The ability to work with others in a team environment, including sharing knowledge and experience and mentoring less experienced team members
- Ability to undertake tasks with mínimal supervision whilst maintaining communication with the supervisor
- Ability to work under pressure
- Willing to work in defence environment.
- Willingness to travel, often at short notice, interstate/overseas
- Service oriented
- Ability to prioritise tasks and to meet deadlines
- Demonstrates behaviours that align with and promote company’s “ASPIRE” values

Experience/Knowledge:

- Electronic/electrical assembly production planning, monitoring and reporting.
- High level of knowledge of fault finding techniques
- Knowledge and experience with IPC standards (IPC-A-610, IPC/WHMA-A-620, IPC-7711/IPC-7722).
- Electronic Warfare (specifically SIGINT) domain knowledge and experience;
- Experience with use of defence reporting tools, MILIS, SIMS, AMPS (desirable).
- Experience with use of modern ERP tools, such as IFS, for production planning, inventory management and procurement (desirable).
- Previous experience working in Naval, Land and Air domains, working sometimes hand in hand with customers.
- Minimum 5 years industry experience within quality framework, in an engineering Command environment, supporting medium subsystems or group of smaller subsystems and/or equipment
- Experience in circuits and wiring fault finding in PC and industrial computing bus systems (cPCI,VME)
- Field fault diagnosis and repair of electronics and electrical equipment;
- Proven ability to adhere to company policy;
- Familiarity with ISO 9001 practices
- Significant technical experience in maintenance, repairs, modifications. Installations, set to work in one or more of the following would be highly desirable:

- Command support systems
- Maintenance of electromechanical and hydraulic systems

Qualifications:

- Formal qualifications in Engineering - Diploma in Electronics and Communications(or related discipline) or relevant industry experience;
- Formal qualifications in people leadership, business management. (Frontline Management, Diploma in Business)