Cleaning Team Leader

2 days ago

Byron Bay, Australia City FM Australia Full time

THE OPPORTUNITY
This role is based in Byron Bay, NSW, where you’ll be responsible for completing daily cleaning tasks at your assigned site. In addition, you’ll support a small team of cleaners across nearby centres—providing troubleshooting assistance, conducting scheduled site visits for training, and keeping the Cleaning Operations Supervisor informed on service standards and team performance.
**What we offer our team**:

- Secure ongoing employment
- Uniform and PPE provided
- Opportunities for career growth and development
- Competitive hourly rate + 15% part time loading and allowances
- Access to our exclusive discounts’ hub with savings at major Australian retailer

**Your key responsibilities will include**:

- Deliver high-standard cleaning services within your assigned centre, ensuring tasks are completed on time and to scope.
- Supervise and support team members, including hands-on training and regular site visits to maintain service quality.
- Monitor team attendance using internal systems and ensure adequate shift coverage, including stepping in when needed.
- Act as the first point of contact for on-site queries, escalating urgent issues to the Cleaning Operations Supervisor.
- Manage cleaning equipment and supplies, reporting faults and maintaining stock levels.
- Follow all City Health and Safety policies and procedures to ensure a safe working environment.

**Availability Requirement**:

- Monday to Friday, core hours 7:00pm-9:00pm, with flexibility required up to 11:00pm for training or coverage as needed.

**To be successful in this role, you will have**:

- Previous experience in the cleaning or hospitality industry
- Strong communication skills and the ability to lead a small team (leadership experience highly regarded)
- Confidence in troubleshooting cleaning equipment (advantageous)
- A reliable vehicle and a valid driver’s licence
- Ownership of a smartphone (essential for using internal systems)
- Have Australian working rights

If you would like the opportunity to be part of a growing Australian Facilities Management business, we would love to hear from you.
City is an Equal Opportunity Employer who supports and encourages the diverse needs of each individual Team Member.
City does not accept any unsolicited resume referrals from Recruitment Agencies. City will not pay any placement fees relating to unsolicited resume referrals.

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