Fulfilment Officer

BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We’re leaders and innovators in transforming steel into smart products and solutions that support society, today and in the future. We’re proud of brands, like COLORBOND ® steel that inspire and protect everything from hospitals to bridges and stadiums.

**The Opportunity**

Our Western Port Manufacturing facility is looking for a Fulfilment Officer in our Supply Chain team based in Hastings. As a part of the broader Australian Steel Products Portfolio, we have four major manufacturing sites at Western Port which operate 24 x 7 and deliver a variety of products, innovative solutions and services to export and domestic customers.

In this **8 month secondment** role, you will play a critical role to ensure that our products are being delivered to our customers in full and on time (DIFOT). Reporting to the Fulfilment Leader, you will support the day-to-day fulfilment operations as well as lead a number of business improvement projects to enhance our service with cost, quality and safety in mind.

Your primary focus will be to maximise our customer experience as you manage our inventory and influence the flow of product through your interactions with logistics and customer service. You will create smart solutions and enjoy working with cross-functional teams to drive better communication and streamline processes.

**What Will You Do?**

As someone who likes variety, you can juggle numerous priorities and manage stakeholder expectations to reach favourable outcomes for customers and our business. You will:

- plan and coordinate the flow of product through the various stages of the order life cycle
- responsible for feed management and scheduling
- demonstrate superior attention to detail with the ability to resolve issues and identify solutions
- deliver improvements by streamlining processes and embedding standardisation through reporting
- co-ordinate service officer implementations and reviews for the supply chain team
- support the Project Avenir rollout
- support the VIC service centre consolidation Project

**More About You**

As an experienced professional with a background in customer service, supply chain, warehousing or logistics, combined with solid analytical skills, you will drive and implement solutions, always maintaining a strong customer focus. You will bring:

- relevant tertiary qualifications along with experience in supply chain (or similar) work environments
- a positive can do attitude with a passion for problem solving and continuous improvement
- effective relationship management and influencing capability
- be a team player with the ability to work collaboratively with a variety of internal and external customers
- have experience working in fast paced environments and be comfortable with change, having the ability to manage competing priorities in an efficient and effective way
- demonstrate experience with various IT systems and platforms (e.g SAP, D365, Power BI, OTIS)

**Why BlueScope**

As we’re creating strength for the future through our people, products and solutions, BlueScope supports you to build your expertise within a safe and positive team environment. At BlueScope, you’ll:

- **Learn and develop as you grow.**Work alongside specialists and keep your skills and knowledge at the forefront of industry with our lifelong learning culture.
- **Experience connection and care.**Experience a positive, inclusive work environment where we look out for each other’s safety and wellbeing.
- **Build innovative products.**Seek better, smarter ways to work, help develop sustainable solutions and make things happen.
- **Deliver work that matters.** Every action you take matters in delivering for our customers and strengthening communities for the future. We value what you do.

We’re committed to fostering an inclusive environment where every employee feels respected and valued to be their authentic selves, and we encourage Women and First Nations people to apply. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal. At BlueScope, we offer work-life flexibility through our B-flex program.

It’s an exciting time in our history as, together, we work towards Our Purpose**: “We create and inspire smart solutions in steel, to strengthen communities for the future.”**

Join us, **creating strength** for the future.
- Applications Monday 14th July 2025._