Avionics Operation Manager

Reporting to the Operations Director, working closely with peers and other key stakeholders, the Avionics Operations Manager will deliver industries’ highest standards in avionics component maintenance services to addressed markets, while ensuring planned operational output for the business. This position will require some repair activity to be conducted in addition to releasing and quality assurance checking aviation product.

**Essential Responsibilities**:
As the Avionics Operations Manager you will be responsible for all facets of your teams’ output from a quality, operational and safety perspective. With 8-15 direct reports, you are responsible for interfacing with a diverse customer base on highly technical Avionics product range and diverse service models. You will be overseeing the continual improvement on key operational metrics including:

- On Time Delivery (OTD)
- Turn around time (TAT)
- Warranties & Quality escapes
- Productivity
- Work in progress (WIP)
- Aging Work in progress (AWIP)
- Safety Performance

Working closely with the Lean leader to promote a culture of continuous improvement, the Avionics Operations Manager will lead the execution of lean projects which are developed by analysing operational data which deliver significant impact on key business metrics. Developing a safe, inclusive, and high performing team is also required from this position to support a professional and profitable avionics workshop. This role acts as the Responsible Manager for workshop and is accountable for the team’s quality output and will require participation and assistance in audit reviews, implement corrective actions, and drive a positive quality culture by leading the execution of improvement requests.

**Qualifications / Requirements**:

- Minimum Diploma level, or equivalent in related aviation field such as Aeroskills, Aeronautical, Electronics, Electrical Engineering or Maintenance Management.
- Eligible to obtain and maintain an Australian Defence Security clearance if required.
- Experience in Program or Avionics Operational Management.
- Understanding Knowledge of Aircraft Regulations, Standards and frameworks.
- Experienced in Safety Management Systems (SMS) and demonstrated ability to produce required documentation.
- Formal supervision qualification, Certificate IV or above.
- Demonstrated in leading and developing teams.
- Strong understanding of Avionics component maintenance and repair processes and standards such as IPC J-STD-001 soldering.
- Demonstrated ability to develop, plan and implement lean improvement projects.
- Demonstrated strong verbal and written communications skills and able to communicate effectively with reports, peers, senior management, and customers.
- A strong knowledge and experience in avionics repairs, product range and emerging trends, your strong business acumen, attention to detail and data analysis skills allows to you deliver successful business outcomes which are customer centric and focus on the continual improvement of operations.
- Excellent planning and organisation skills are essential and priority setting is key for success as you lead the execution of multiple lean improvement projects.
- A strong leader, you approach all your dealings in a professional and considered manner.
- Always leading from the front with focus on people management you will be a relationship builder with excellent communication skills, a passion for Lean to help build a team focused on change that really impacts and challenges the way we work every day.

**Desired Characteristics**:

- Ability and flexibility to work across multiple time zones both locally and the US and UK.
- Ability to communicate with all levels of internal and external organizations.
- Strong interpersonal, influence, and leadership skills.
- Ability to lead multiple projects simultaneously.
- Ability to work effectively in a cross-functional team.
- Cert 4 in trainer/assessor qualification.
- Lean qualifications.
- Completed or currently completing Business (or similar) degree.

**Additional Information**:
**Relocation Assistance Provided**:Yes