Solution Analyst, Salesforce

5 days ago

Sydney, Australia Mirvac Full time

Mirvac is an Australian property group with a clearly defined purpose to 'reimagine urban life'. For 50 years, we've dedicated ourselves to shaping Australia's urban landscape. Our evolution has been significant, growing from a small joint venture to a thriving ASX-listed property group that leads the way in sustainability, innovation, safety and placemaking.

At Mirvac, we know that it’s our people, their passion and expertise and the exceptional experiences we create for our audience, that defines us.

Our opportunity

We have an exciting opportunity for a Solution Analyst, Salesforce to join our Sydney team. You will be responsible for functional support, enhancement and platform optimisation to maximise business value and platform. Working within an agile team you will contribute to making Mirvac’s Salesforce platform accessible, reusable, secure and modern so that it better enables products and outcomes.

**Your responsibilities are but are not limited to**:
Contribute to the delivery of user stories through platform configuration and enhancement focusing on reusability across
products and outcomes;
Active participation in user story refinement to sufficiently shape story outcomes and size;
Translate requirements into functional specifications;
Proactively voice blockers and barriers to progress or completion of user stories early;
Active participation in sprint reviews to showcase what’s been achieved in the sprint;
Active participation in the sprint retrospective to enhance team velocity;
Collaboration with product teams, platform teams and business stakeholders;
Provide a high level of service and functional support to users of the platform;
Identify platform enhancements that will improve the user experience and enable a more accessible, stable, secure and
supportable platform;
Contributes to the formation of the platform roadmap;
Escalation of complex functional support issues to vendors and external partners;
Active contribution to the success of the team achieving their OKRs

Your point of difference

To be successful you will have relevant tertiary level qualifications, experience in a technology/digital roles and 2 X Salesforce Certifications (Salesforce Admin + Sales / Service Cloud Consultant)

You will have the ability to think strategically, adapt to change, deal with ambiguity and complexity, and maintain the highest levels of integrity and confidentiality with a strong results and customer focus

Finally you will be a Diverse thinker with an inclusive mindset, display a team player attitude with the willingness to be flexible and have exceptional communication and interpersonal skills

What sets us apart?
Mirvac's team is our most valuable asset, and we invest in our people accordingly. A huge part of this is creating a positive workplace environment, where people are respected, encouraged and rewarded.

We're proud to have built a culture of inclusivity, innovation and collaboration, becoming a place where people genuinely want to work. We feel fortunate to have so many talented, purpose-driven individuals on our team and our distinctive employee benefits highlight one of the ways we show our appreciation covering Lifestyle, Wellbeing, Community and Learning & Development - and with employee engagement exceeding 90%, it seems this appreciation goes both ways.

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