Field Staff Team Leader

2 weeks ago

Clayton, Australia The myHomecare Group Full time

A rare secondment opportunity to step into the role of **Field Staff Team Leader.** If you enjoy leading and motivating frontline workers, mentoring, coaching, supporting development opportunities and providing exceptional customer service, then this role is for you.

**As a Field Staff Team Leader, you will**:
Work closely with our field staff to ensure that the delivery of client centric services is in line with the vision and values of the organisation, producing quality care.

**Key Responsibilities & Duties**:

- Establish and maintain positive relationships with internal and external stakeholders, including office and field staff as well as clients, families and guardians
- Provide ongoing guidance, mentoring and training to a team of community support workers
- Complete documentation and administrative reporting as required
- Assisting in the successful process of recruitment, onboarding, and induction of new staff to achieve client and business objectives
- Manage and lead the day-to-day operations of your team including the recruitment, training, induction of our support workers and nurses
- Manage client service feedback and complaints and ensure feedback process is addressed, and complaints resolved
- Maintain and encourage a safe work environment in accordance with the Occupational Health and Safety legislation
- Oversee skill validation of field staff that does not require clinical input
- Yearly staff appraisal with field staff to determine areas of improvement to work on and recognise development and achievements

**You will bring the following to the role**:

- Experience working in aged care, community services or disability services
- Certificate III or IV in aged care, community services or similar qualification
- Knowledge of Home Care Packages, Commonwealth Home Support Program and Aged Care Quality Standards is highly desirable
- Experience managing field and/or remote work teams
- Problem-solving abilities with the ability to think critically
- Ability and willingness to embrace change
- Experience with conflict resolution and positive business outcomes
- Enthusiastic attitude with the capability to influence and develop a strong team culture
- Strong written and verbal communication skills
- The ability to work independently
- Competent computer skills
- Flexibility to travel within the Victoria metro region on an as required basis depending on the needs of the business

  • Team Leader

    5 days ago

    Clayton, Australia Auto Parts Group Pty Ltd Full time

    Monday to Friday - No weekends - Friendly, innovative and supportive team environment - Outstanding opportunity to grow and develop your career **Detail**: Based in the Melbourne branch, APG is looking for a “hands on” positive, enthusiastic, and reliable Warehouse Team Leader. The role is responsible for motivating your team to achieve daily targets,...

  • Field Service Technician

    2 weeks ago

    Clayton, Australia ARC Staff Full time

    Join Australia's largest battery service company who requires the services of an on the road service technician. Working out of a Company vehicle, this role is dedicated support to their clients. This busy role is a Monday to Friday 7.30am to 4.30pm, with no weekend work required. Reporting to the Sales Manager, the main duties of this role are: -...

  • Field Instrumentation Technician

    1 week ago

    Clayton, Australia Monash University Full time

    **The Opportunity** Headquartered at Monash University in Melbourne, with an operational footprint globally, the Maintenance Technology Institute (MTI) is a commercially orientated, professional research and engineering organisation that has been providing professional engineering services to major mining companies such as BHP, Rio Tinto, Glencore, and...

  • Warehouse Storeperson

    6 days ago

    Clayton South, Australia Leader Computers Full time

    **Position: Warehouse Storeperson**: - **Location: On-site | Monday - Friday | 9:00 AM - 5:30 PM**: - **8 hour shift, 5 days a week, Monday - Friday** **About us** Leader Computers is a leading provider of computer hardware, software and IT solutions. For over 20 years, we've been helping businesses of all sizes stay ahead of the technology curve. Our...

  • Metro Field Service Manager

    6 days ago

    Clayton, Australia William Adams Full time

    **Opportunity to join a well-known and successful market leader**: - ** Generous salary package + company vehicle + excellent rewards & benefits** Take on this exciting leadership opportunity and become our next **Metro Field Service Manager** With close to 100 years as a Caterpillar Dealer, William Adams has proudly made its mark. Our Cat Rental business...

  • Metro Field Service Supervisor

    2 weeks ago

    Clayton, Australia William Adams Full time

    With almost 100 years as a Caterpillar Dealer, William Adams has proudly made its mark. Together with Caterpillar, we've been there for customers - selling and servicing the best equipment in the world - on land, at sea, in construction, mining and industry. We now have an exciting opportunity for a driven and experienced **Service** **Supervisor** for our...

  • Support Branch Team Leader

    3 days ago

    Clayton, Australia Kennards Hire Full time

    Support Branch Team Leader Clayton, VIC - Largest family-owned equipment hire company in ANZ and still growing - Culture is our secret sauce-we care about our team mates & customers like family - Ongoing training & career development opportunities Our mission is to be the best hire company in the world. We don't want to be the biggest, we want to be the...

  • Delivery Driver

    2 weeks ago

    Clayton South, Australia Leader Computers Full time

    **Job description** Are you an experienced and reliable Warehouse / Despatch / Container Unloading / Stock Replenishment? Join our dynamic team at Leader Systems and play a pivotal role in our bustling warehouse. We pride ourselves on delivering top-notch products to our customers, and we need someone who can ensure seamless coordination and efficient...

  • Pharmacy Technician Team Leader: Aseptic Compounding

    1 week ago

    Clayton, Australia Monash Health Full time

    Reference Number - 64456 - Employment Type - Full Time Ongoing, Part Time Ongoing - Entity - Monash Health - Department - Pharmacy - Location - Monash Medical Centre Clayton - Position Summary - Grade 4 Pharmacy Technician Team Leader (Classification TH14) - Permanent full time role - Play a key role in supporting the delivery of pharmacy services across...

  • Team Leader, Carechoice Homes

    7 days ago

    Clayton, Australia Care Choice Full time

    Lead, upskill and opportunity to take the next step in your career - Impact the continued growth of CareChoice - Exceptional benefits program, including access to your pay as you earn it!! **About CareChoice** CareChoice is a NDIS, DFFH / Human Services Standard and TAC/ WorkSafe registered disability and youth services provider. We deliver a wide range of...