Front of House Team Member/barista

19 hours ago

Deception Bay, Australia Zesty Lemon Cafe Full time

Zesty Lemon Cafe is a vibrant, community-focused cafe known for serving high-quality coffee and fresh, locally sourced food in a welcoming environment."]

**Job Overview**:
**Key Responsibilities**:
*Customer Service (Front of House):*
- Greet and engage customers with a warm, friendly demeanor.
- Take orders accurately, provide menu recommendations, and upsell where appropriate.
- Handle cash, card, and digital payments efficiently, ensuring accurate transactions.
- Address customer inquiries, complaints, or special requests promptly and professionally.
- Maintain a clean and organized front-of-house area, including tables, counters, and condiment stations.
- Ensure compliance with health, safety, and sanitation standards.

*Barista Duties:*
- Prepare and serve a variety of coffee beverages (e.g., espresso, cappuccino, latte, cold brew) to a high standard, following recipes and presentation guidelines.
- Operate and maintain coffee equipment, including espresso machines and grinders
- Monitor coffee bean stock and ensure proper storage to maintain freshness.
- Create latte art and ensure consistent quality in drink preparation.
- Stay updated on coffee trends and suggest new drink ideas to enhance the menu.

*Team Collaboration:*
- Work closely with kitchen staff and other team members to ensure smooth operations.
- Assist with restocking supplies, cleaning, and opening/closing procedures as needed.
- Contribute to a positive, collaborative, and inclusive team environment.

**Qualifications and Skills**:

- Previous experience in a customer-facing role, preferably in a cafe, restaurant, or hospitality setting.
- Barista experience or training is highly desirable (willingness to learn is essential).
- Strong communication and interpersonal skills with a customer-first attitude.
- Ability to multitask and remain calm under pressure in a fast-paced environment.
- Knowledge of coffee preparation techniques, equipment, and hygiene standards is a plus.
- Basic math skills for handling transactions and inventory.
- Food Handler’s Certificate

**Physical Requirements**:

- Ability to stand for extended periods and lift up to 11 kg
- Comfortable working in a fast-paced environment with frequent bending, reaching, and moving.

**Benefits**:

- competitive wages, staff discounts and opportunities for growth
- Training provided for barista skills and cafe operations.
- A fun, supportive, and dynamic work environment.

**How to Apply**:
Please submit your resume and a brief cover letter We look forward to meeting you and exploring how you can contribute to the Zesty Lemon team

**Job Type**: Casual

Pay: $26.15 - $35.00 per hour

**Benefits**:

- Employee discount
- Free drinks

Schedule:

- 8 hour shift

**Experience**:

- Barista: 2 years (required)
- Customer service: 1 year (preferred)
- Food handling: 1 year (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

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