Front of House Team Member/barista

11 hours ago

Deception Bay, Australia Zesty Lemon Cafe Full time

Zesty Lemon Cafe is a vibrant, community-focused cafe known for serving high-quality coffee and fresh, locally sourced food in a welcoming environment."] **Job Overview**: **Key Responsibilities**: *Customer Service (Front of House):* - Greet and engage customers with a warm, friendly demeanor. - Take orders accurately, provide menu recommendations, and upsell where appropriate. - Handle cash, card, and digital payments efficiently, ensuring accurate transactions. - Address customer inquiries, complaints, or special requests promptly and professionally. - Maintain a clean and organized front-of-house area, including tables, counters, and condiment stations. - Ensure compliance with health, safety, and sanitation standards. *Barista Duties:* - Prepare and serve a variety of coffee beverages (e.g., espresso, cappuccino, latte, cold brew) to a high standard, following recipes and presentation guidelines. - Operate and maintain coffee equipment, including espresso machines and grinders - Monitor coffee bean stock and ensure proper storage to maintain freshness. - Create latte art and ensure consistent quality in drink preparation. - Stay updated on coffee trends and suggest new drink ideas to enhance the menu. *Team Collaboration:* - Work closely with kitchen staff and other team members to ensure smooth operations. - Assist with restocking supplies, cleaning, and opening/closing procedures as needed. - Contribute to a positive, collaborative, and inclusive team environment. **Qualifications and Skills**: - Previous experience in a customer-facing role, preferably in a cafe, restaurant, or hospitality setting. - Barista experience or training is highly desirable (willingness to learn is essential). - Strong communication and interpersonal skills with a customer-first attitude. - Ability to multitask and remain calm under pressure in a fast-paced environment. - Knowledge of coffee preparation techniques, equipment, and hygiene standards is a plus. - Basic math skills for handling transactions and inventory. - Food Handler’s Certificate **Physical Requirements**: - Ability to stand for extended periods and lift up to 11 kg - Comfortable working in a fast-paced environment with frequent bending, reaching, and moving. **Benefits**: - competitive wages, staff discounts and opportunities for growth - Training provided for barista skills and cafe operations. - A fun, supportive, and dynamic work environment. **How to Apply**: Please submit your resume and a brief cover letter We look forward to meeting you and exploring how you can contribute to the Zesty Lemon team **Job Type**: Casual Pay: $26.15 - $35.00 per hour **Benefits**: - Employee discount - Free drinks Schedule: - 8 hour shift **Experience**: - Barista: 2 years (required) - Customer service: 1 year (preferred) - Food handling: 1 year (preferred) Work Authorisation: - Australia (required) Work Location: In person

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