Product Designer

4 days ago

Sydney, Australia Selligent Marketing Cloud Full time

CM Group offers a suite of world-class martech solutions that help marketers deliver value across the entire customer lifecycle. CM Group now includes Campaign Monitor, Emma, Vuture, Liveclicker, Sailthru, Selligent and Cheetah Digital. By joining together these leading product solutions, CM Group offers a variety of Relationship Marketing use cases that can be used by marketers at any level. Headquartered in Nashville, TN, CM Group has offices globally across the United States, Europe, Australia, New Zealand, South America and Central America, as well as in Japan.

What You’ll Be Working On

You will be an integral part of the product team. We envision, design and build modern and intuitive product experiences which lead to customer success and delight. You’ll deeply understand customer needs, and balance that against business needs, to craft product experiences that really have an impact. You’ll move quickly, iterate rapidly, and expertly strike that important balance between intuition and data-informed decision making.

**Requirements**:

- From discovery and envisioning right through to working with engineering and QA you are striving to get the product built. Design thinking is second nature to you, but you also know how to execute and get things done. You'll be thinking about some of our trickiest and most interesting challenges. Constantly driving to improve the way we do things is a shared responsibility within the product design team.
- You focus on outcomes and delivering value for both our users and our business. You have skill but also passion in crafting experiences and user interfaces, and you know how to iterate quickly on concepts.
- A systemic design approach empowers our design team and beyond to achieve consistency, yet still provides flexibility, and ultimately efficiency. You'll be helping to evolve our design system by developing and describing the foundations, patterns and governing rules for it.
- Collaboration is key. You'll have experience in partnering with product managers and engineers to achieve alignment and focus. Your approach is inclusive and you work to continuously take your teams along on the journey with you.
- You should be comfortable with an evidence-based approach to product design, plus also leaning into your experience-based intuition. Familiarity with a variety of both qualitative and quantitative research methods is ideal.
- You must have excellent written and oral communication skills, not just to explain and communicate your ideas and designs, but also to listen to and incorporate feedback from customers and internal stakeholders into your design iterations.
- We value curiosity, creativity, and ambition. Expensive diploma or not, true talent isn’t always something that can be taught in school. Ideally you will have 3+ years of experience working in product design or user experience within cross-functional teams.

Additional Skills That Could Set You Apart
- Experience designing enterprise business software solutions, digital marketing and agile software development processes.
- Preferably have a degree in a related field, such as Computer Science, Human-Computer Interaction, Graphical Design, Media Design, Psychology, Industrial Design, Architecture, etc.
- Being able to think in systems: understanding our software from a broad perspective, seeing overall structures and patterns while simultaneously focusing on the goals of a specific user persona.

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