Customer Advisor, Leave

2 days ago

Greater Adelaide SA, Australia NAB Full time

Customer Advisor, Leave & Relief - Glenside SA
- Job number: 797988
- Primary position location: SA- Adelaide inner
- Category: Banking & Financial Services
- Category: Retail/Consumer
- Work type: Permanent Full time
- Closing at: Jan 28 2025 at 00:25 AEDT

**Favourite**

**Branch Customer Advisor**

Your job is just one part of your life. When you bring your skills, ideas, energy, and hunger for growth to us, you’ll be recognised and rewarded for your contribution in return. You’ll have our support to excel for our customers, deliver positive change for our communities, grow your career all while still having time for what matters most to you.
- We are empowered to make a positive difference in for customers and communities.
- Everyone is given the opportunity to learn, grow and achieve.
- You’ll be supported to manage your career, work and life.

**In this role, you will**
- Support our **Glenside and surrounding branches** by being the first point of contact for our customers.
- Work with your customers to identify the most suitable products and services that best matches their needs and ensuring they receive a seamless, consistent, and customised customer service experience every step of the way.
- Assist our customers with account opening, unsecured Lending, and banking transactions.
- Ensure all customer details are accurate and up to date.
- Demonstrate our Smarter Banking options (self-service and digital) to customers to help make their banking simple, easy, and secure.
- Undertaking ongoing training and development to enhance your career development.

**What you’ll bring**:

- A passion for delivering an amazing experience to customers and an unwavering commitment to quality, with the will to go the extra mile.
- An ability to work collaboratively as a team and resilience, self-motivation and energy to create our signature customer experience.
- A keen eye for detail that ensures transactions are completed efficiently and accurately.
- An appreciation for inclusion and the diversity of our customers

**The Hours**

Join our team in this role within the hours **9:00am - 4:30pm, Monday to Thursday and 9:00am - 5:15pm Friday.**

Your home branch will be Glenside however your skills and expertise will also be required to cover our **Surrounding branches** when required.

**A diverse and inclusive workplace works better for everyone.**

**Join NAB**

If you think this role is the right fit for you, we would love to hear from you.

Unsolicited CVs from agencies will not be accepted.

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