Mi Manager

1 week ago

Mulgrave, Australia Tech Mahindra Full time

Relevant years of experience:

- **A minimum 5-10 years proven experience in Coordinating Major Incident Management remediation/restoration**:

- **MIM Subject knowledge is of high priority**:

- Service Operations in complex enterprise technology environments.
- Engagement with diverse groups of technical and non-technical stakeholders
- Prior experience in retail or logistics.
- Experience and advanced usage of ServiceNow ITSM.
- Shift timing (JD shows 24*7 roster):

- Business hours will be Monday to Friday 9-17 AEST
- On-call mobile - shift rotation - awarded additional to the contractor day rate.
- Job location:

- **Minimum 60% office time shared between both locations - 3 days per week.**:

- **Mulgrave VIC - KMART AUSTRALIA LIMITED**:

- **Williams Landing VIC - Target Australia**

Pay: $70,000.00 - $85,000.00 per year

Schedule:

- 8 hour shift

Work Authorisation:

- Australia (preferred)

Work Location: In person

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