Operations Manager

2 weeks ago

Narangba, Australia Jumbo Skip Bins Pty. Ltd. Full time

**About Us**:
Jumbo Skip Bins is a leading, privately-owned Australian business in the construction & demolition waste management and recycling industry, focusing on concrete recycling and skip bin hire delivery. Alongside our sister company Moreton Bay Recycling we strive to
revolutionise recycling efforts in Brisbane, we offer an exciting and supportive working environment. Join us in making a genuine and measurable positive impact on the local environment.

**Responsibilities**:

- Deliver an engaging customer experience, ensuring team alignment with quality service.
- Manage logistics and job allocation to meet KPIs and customer expectations.
- Handle service calls and queries, providing timely resolutions.
- Lead and drive team performance through effective management of labour and overtime hours.
- Champion continuous improvement, optimisation, safety, and sales activity.
- Identify new business opportunities to achieve objectives.
- Conduct investigations, escalate issues, and report to management as needed.

**Qualifications and Experience**:

- Strong ability to build and deliver on customer relationships.
- High levels of emotional intelligence and leadership accountability.
- Proven business acumen in a similar role.
- Mastery of Microsoft Office.

**Skills and Competencies**:

- Well-developed communication skills.
- Relationship-building and people management.

**Company Culture and Values**:

- Friendly and supportive team.
- Rewarding, essential work with a positive environmental impact.
- Diverse and stimulating work.

**Salary and Benefits**:

- Company Mobile and laptop.

**Salary**: $80,000.00 - $115,000.00 per year

**Benefits**:

- Employee discount

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- On call
- Overtime
- Weekend availability

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor Degree (preferred)

**Experience**:

- Operations management: 2 years (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

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