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Change Analyst

3 weeks ago

Sydney, Australia Commonwealth Bank Full time

**See yourself in our Team**

The **Chief Data and Analytics Office (CDAO) **drives CommBank’s data, analytics, and AI acceleration, aiming to develop advanced capabilities in analytics, information management, and decision-making. This role sits in the CDAO Transformation and Change (CoE), reporting to the Senior change Manager - Practice and Governance.

**In this role**

You will support CDAO Transformation and Change initiatives, starting with assessment, analysis and documentation. As you gain confidence and experience, you will be exposed to managing end-to-end change.

**Do work that matters**
- Conduct change analysis and assessments to understand impacts on stakeholders
- Support the planning and delivery of comprehensive change, developing change interventions and solution that deliver value and maximise adoption
- Support the identification, management and engagement of stakeholders
- Support change transition and adoption through communication, engagement, coaching, training and tracking metrics so change becomes ‘business as usual’
- Support the implementation of business readiness tracking metrics to ensure quality measures
- Support the development of artefacts, including change impact assessments, implementation plans, communication plans, stakeholder engagement, readiness assessments
- Support the creation of change collateral including presentations, SOPs, training material, reference and support material
- Lead the development of change artefacts
- Report on the effectiveness of the change management discipline using metrics and data
- Collaborate across the CDAO Transformation and Change CoE to help build an exceptional culture and drive knowledge sharing, learning and problem solving

**We’re interested in hearing from people who have**
- Interest or exposure in AI
- Awareness of change management methodologies and behavioural change
- Curious mindset and keenness to learn and grow
- Ability to influence and communicate with stakeholders
- Sound written and verbal communication
- Sound risk management experience to support better risk outcomes
- Understanding of the various impacts of change and business drivers in Technology is beneficial
- Experience in planning, supporting or conducting workshops, facilitating working groups, designing stakeholder engagement
- Sound organisational skills, with a demonstrated ability to achieve deadlines and prioritise
- Sound understanding of and experience in working in Agile

**Working with us**

We offer flexible work options, including spending at least half your time each month in the office. Other options include adjusting start and finish times, part-time roles, and job sharing. Discuss with us how these can suit you.

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