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2 weeks ago
Utilise your customer service expertise to provide support and advice to Justice Services - North West Metro.
- Ongoing, Full-Time Opportunity to work with a high-performing and passionate team in the Victorian Public Service
- VPS Grade 2: $55,439 - $71,194 plus superannuation.
About the Business Unit
The Justice Officer is a position in Corporate Governance and Support team with the Department of Justice and Community Safety (DJCS), North West Metropolitan Area (NWMA).
Located across the NWMA are fourteen non-custodial locations in the Melbourne CBD, Broadmeadows, Coolaroo, Reservoir, South Morang, Melton, Sunshine, Werribee, Derrimut, Laverton, Tullamarine and Thomastown, plus the Neighbourhood Justice Centre in Collingwood, and the Court Services Unit at the Melbourne Magistrates Court. There are four youth justice office locations in Broadmeadows, Reservoir, Werribee and Sunshine. There are three maximum security prisons - Dame Phyllis Frost Centre, Melbourne Assessment Prison and the Metropolitan Remand Centre, as well as the minimum-security Judy Lazarus Transition Centre.
About the Role
The Justice Officer role is to deliver friendly, efficient customer service to clients of the Department of Justice and Regulation, as well as providing consistent, timely and accurate administrative support to regional locations and staff.
The position is based at the Melbourne Justice Service Centre. However, it is an expectation of the role that the successful applicant is willing to support at other locations across the West Metro (Werribee, Melton and Sunshine). A driver's license is therefore preferred but not essential.
Please note that Department policy stipulates that salary upon commencement is paid at the base of the salary range for the relevant grade. Any above base requests require sign off by an executive delegate and will be by exception only or where required to match the current salary of Victorian Public Service staff transferring at level.
**Some of your duties may include**:
- Accountabilities differ depending on the work location.
- Provide reception and telephone responses for the location.
About You
- Cooperates and works well with others in pursuit of team goals; share information and acknowledge others' efforts; step in to help others where required.
- Is respectful, seeks to understand needs, beliefs, ability and values of people from diverse backgrounds; understands the importance of diversity in successful service delivery to the community.
How to Apply
**FOR INTERNAL VPS EMPLOYEES**:
**IMPORTANT INFORMATION**:
The department is committed to providing and maintaining a working environment which is safe and without risk to the health of its employees consistent with the department's obligations under the Occupational Health and Safety Act 2004 (Vic). Therefore, there is a requirement that all DJCS employees be fully vaccinated against COVID-19 in order to undertake duties outside of their homes.
At interview stage and prior to commencement of employment with the department, you will need to provide evidence that you are vaccinated against COVID-19 with three doses of a COVID-19 vaccine.
Upon commencement of employment with the department you will be required to provide evidence that you have an up-to-date vaccination status within the timelines specified by the department into the DJCS Service Portal. This includes evidence of three doses of a COVID-19 vaccine required by the department (from time to time).
**Acceptable evidence includes**:
- COVID-19 digital certificate or ATAGI exemption certificate (available via your myGov account)
- Your immunisation history statement (available via your myGov account)
Other documentation outside the above will not be accepted as evidence of having received your COVID-19 vaccine doses.
