Sales and Service Team Member

1 week ago

Bowen Hills, Australia Surf Life Saving Australia Full time

**Introduction**:
Surf Life Saving Australia (SLSA) exists to save lives, create great Australians, and build better communities. As one of Australia's most respected community organisations and a world leader in lifesaving, coastal public safety, rescue, and education services, SLSA provides many ways to get involved as a volunteer or employee.

With over 180,000 members and 315 affiliated Surf Life Saving Clubs, we represent the largest volunteer movement of its kind in Australia, and the world.

The Brisbane based Surf Life Saving Foundation is the national fundraising body for Surf Life Saving in Australia. We rely heavily on the support of the community to continue to provide this vital service that help keep our beaches safe and protect our Australian way of life.

**Description**:
Reporting to the Call Centre Team Manager, the role is to provide customer service support to assist with revenue for business units. Our employees embrace our company values through our behaviours. We act with honesty, and we strive for excellence whilst working collaboratively. The values we hold transfer through to our customer interactions, work colleges and the wider community.

This is a Casual position (35 hours + per week) with the potential to go full time.

The key responsibilities will include;
Position functions,

Use the database to create, update and maintain supporter records
General administrative tasks required to maintain accurate information
Conduct outbound and inbound call activities (no outbound sales)
Identify upselling and cross-selling opportunities
Retain supporter base
Delivery of the highest level of customer service to supporters and other internal and external stakeholders, displaying a positive, professional, and courteous phone manner

General,

Adhere to all policies and procedures
Ensure compliance with Workplace Health and Safety related duties and responsibilities for employees
Any other duties as reasonably requested by the Team Manager or Supervisor

**Skills and Experiences**:
Ideally you will have;
Sound written and oral communication and interpersonal skills,
Experience working with database and CRM systems.
High level phone and customer service skills.
Skilled in Microsoft office suite.
High level data processing / data entry skills and attention to detail.
Sales and retention experience.
Professional telephone manner and communication skills.
Experience working in high volume inbound/outbound contact centre.
Ability to prioritise.
Customer service focused.
Organised, efficient, ability to multitask.
Punctual and reliable.

Surf Life Saving is a not-for-profit organisation which means you will have access to salary packaging, you can pay less tax and take home more in your pocket.

This is a Casual position (35 hours + per week) with the potential to go full time. Location Brisbane.

**Please note**: only applicants with the eligibility to work in Australia will be considered.

  • Sales and Service Team Member

    2 weeks ago

    Bowen Hills, Australia Surf Life Saving Australia Full time

    **Introduction**: Surf Life Saving Australia (SLSA) exists to save lives, create great Australians, and build better communities. As one of Australia's most respected community organisations and a world leader in lifesaving, coastal public safety, rescue, and education services, SLSA provides many ways to get involved as a volunteer or employee. With over...

  • Sales and Service Team Member

    2 weeks ago

    Bowen Hills, Australia Surf Life Saving Australia Full time

    Reporting to the Call Centre Team Manager, the role is to provide customer service support to assist with revenue for business units. Our employees embrace our company values through our behaviours. We act with honesty, and we strive for excellence whilst working collaboratively. The values we hold transfer through to our customer interactions, work colleges...

  • Team Member

    7 days ago

    Bowen Hills, Australia Euro Garages AU Full time

    **Permanent Part-time Employment**: - **Permanent Part-time Pay Rate: $16.90 - $24.16 + penalty rates + super + discounts**: - **Location: Bowen Hills, 4006 We are currently looking for Team Members to join our frontline Fuel team at our **Bowen Hills **store. We are dedicated to putting the customer first and creating great experiences to keep them coming...

  • Team Member

    2 weeks ago

    Bowen Hills, Australia EG Group Full time

    **Permanent Part-time Employment**: - **Location: Bowen Hills, 4006** We are currently looking for Team Members to join our frontline Fuel team at our **Bowen Hills **store. We are dedicated to putting the customer first and creating great experiences to keep them coming back for more! As part of this role, we require availability on Wednesday and...

  • Team Member

    4 days ago

    Bowen Hills, Australia EG Group Full time

    **Permanent Part-time Employment**: - **Location: Bowen Hills, QLD** We are currently looking for Team Members to join our frontline Fuel team at our **Bowen Hills**store. We are dedicated to putting the customer first and creating great experiences to keep them coming back for more! As part of this role, we require availability from Monday to Wednesday,...

  • Customer Service Team Member

    2 weeks ago

    Bowen Hills, Australia Sullivan Nicolaides Pathology Full time

    **Position**: Customer Service Team Member (Doctor Service Contact Centre) **Location**: Bowen Hills, QLD **Employment Type**:Full-time [Monday - Friday rotating shifts between 7 am - 6.45 pm with occasional involvement in Saturday and public holiday roster if required] **Key Responsibilities**: Sullivan Nicolaides Pathology now has a **full-time...

  • Customer Service Team Member

    2 weeks ago

    Bowen Hills, Australia Sullivan Nicolaides Pathology Full time

    **Position**: Customer Service Team Member (Doctor Service Contact Centre) **Location**: Bowen Hills, QLD **Employment Type**:Full-time** (Monday - Friday, rotating shifts between 7:00 am - 6:45 pm) with occasional involvement in Saturday and public holiday roster if required **Availability Requirement**: This is a full-time role requiring 7.5 hours per...

  • Supporter Services Team Member

    2 weeks ago

    Bowen Hills, Australia Surf Life Saving Australia Full time

    **Posted**: 20/05/2025 **Closing Date**: 20/06/2025 **Job Type**: Permanent - Full Time **Location**: Bowen Hills **Job Category**: Call Centre and Customer Service Surf Life Saving Australia (SLSA) is Australia's leading authority in coastal water safety, drowning prevention, and rescue operations. With more than 198,000 members from all backgrounds...

  • Fruit & Veg Team Member - Woolworths Metro

    2 weeks ago

    Bowen Hills, Australia Group Transformation Full time

    **Team Member | Metro Are you passionate about fresh food, retail and providing exceptional customer service in your local community? This varied and responsible role is perfect for you! **About Us** Our aim at Metro is to deliver a shopping experience that satisfies a modern, on-the-go lifestyle. We know that when you're on the run it is hard to eat well...

  • Retail Store Team Member

    2 weeks ago

    Bowen, Australia beBeeCustomer Full time $32 - $44

    Seeking a motivated individual to take on the role of Retail Store Assistant in a fast-paced retail environment.Key Responsibilities:Maintain store appearance and ensure customer satisfactionDeliver exceptional customer service and support sales effortsOperate POS systems, manage registers, and assist with stock replenishmentContribute to a positive and...