Front Office Duty Manager
2 weeks ago
**Flexible work hours - casual, Part Time and Full Time role you choose**: - ** "YOU Day" - Enjoy a day off for your birthday.....Paid**: - ** Advance your career with us with more Hotels to come**: - ** Access to exclusive benefit program -"Get MORE at Lancemore" - discounts with several major retailers and group accommodation, food and wine** Great role for an experienced GSA to take the next step to drive and implement guest experiences throughout the Hotel. **ABOUT THE ROLE**: - Deliver exceptional guest experiences at every part of the journey including reservations, arrivals, departures and throughout their stay - Make recommendations on the Hotel and local area - Respond to guest feedback, concerns or complaints from guests appropriately and follow up/report as required - Stay on top of systems and procedures, including cash handling, payments and the PMS reservation system **ABOUT YOU**: - Experience in a similar role - Exposure to FO Hotel leadership/management is essential - Hands on leadership skills that inspire and support the team, particularly during those 'mad rush' moments - Team player, great personality and a passion for delivering the best service possible with a boutique vibe - Ability to work under pressure in a fast paced environment, by taking initiative, prioritising and working collaboratively - Get a kick out of hitting revenue targets and firing up your team to stay alert to selling opportunities **ABOUT US**: **Lancemore Crossley St.** Beautifully positioned in a coveted laneway location, at the Paris end of Bourke St, Lancemore Crossley Street embodies everything there is to love about Melbourne - grit, culture, art, theatre, sweeping views and seamless design. The design-led property features 113 curated suites, meeting facilities with modern technology, a rooftop terrace with sparkling city views, and an art deco inspired lobby bar. **Lancemore Hotel Group** A pioneer in Boutique Hotels and conference facilities since 1986, Lancemore Hotels is an Australian leading lifestyle brand renowned for curated places, understated luxury, and a welcoming signature touch. - We strive on constantly growing and seeking approaches to be better in everything. - You will be joining a high performing workplace that believes in developing new talent and empowering people to drive their own results. - If you are a talented, enthusiastic and performance driven individual wanting to enjoy your career within an established boutique hotel brand and supportive team, then... **Our Values** Fun | Authentic Hospitality | Caring | Ownership Mindset | Performance | Growth **Follow us on LinkedIn
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Front Office Duty Manager
2 weeks ago
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Melbourne, Australia Hotel Grand Chancellor Melbourne Full time**FRONT OFFICE DUTY MANAGER** At the Hotel Grand Chancellor Melbourne we have an opening in our front office team. If you are an experienced Guest Service Agent who is looking for the next step towards your hotel management career, we are seeking a Duty Manager to be part of our progressive team. The successful person will have hotel operations knowledge,...
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Melbourne, Australia Hyatt Centric Melbourne Full timeSummary **Hyatt Centric Melbourne** Hyatt Centric Melbourne is Australia's first Centric hotel, situated in the bustling Melbourne CBD. Offering the perfect location to discover Melbourne's hidden treasures, local attractions, and vibrant music scene. Featuring 277 luxurious rooms, as well as an indoor pool and gym, the Hyatt Centric Melbourne is a hotel...
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Duty Manager
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Melbourne, Victoria, Australia Atura Dandenong Full time $104,000 - $130,878 per yearFunctionTo co-ordinate and oversee the running of the hotel in the absence of the hotel Manager or the Guest.Experience Manager with particular emphasis on assisting the management of operations within Front Office, monitoring hotel security and maximising the profitability of operations.Our Vision is being leaders in creating experiences and properties that...
