Customer Service/ Roadside Assistance Operator

2 days ago

Gympie, Australia Trio Automotive Group Full time

Long Term Position || 1,2,3 or 4 weekends A Month Available || Expanding & Require 2 Additional Weekend Staff to assist with workload || Training Provided Prior to Commencing Work Alone

Trio Automotive Group Queensland P/L operate in the local Areas aligned with RACQ From Gympie to Gladstone and are currently seeking Operators in Gladstone Area.

**_Towing/Roadside Assistance Operators_** - Your responsibilities will range from Pre-Start checks on your Vehicle, Battery Changes, Tyre Changes, Specialized Lockouts & Customer Service.You must also assist between jobs with Yard duties.

Your primary focus will be on Customer satisfaction.

**_Skills & Experience_**
- Open CAR Licence
- Ability to Complete Daily checklists
- Ability to Keep Allocated Vehicle Clean
- Quick Learner
- Good with Paperwork
- Ability to work under pressure in various environments
- Computer literate and able to use smart phones, tablets, and computer systems
- Good communication skills and ability to manage conflict situations
- Committed to great customer service & Great communication
- Safety focused
- Hunger & passion to succeed
- Problem solving skills
- Fit & Healthy
- Must Live in Area
- Following Rostered Shifts ( Saturday/Sunday, Amount of Weekends at your Choice)

**Job Type**: Casual

**Salary**: From $40.00 per hour

Schedule:

- Afternoon shift
- Evening shift
- Every weekend
- Flexible hours
- Night shift
- On call
- Overtime
- Weekends only

Supplemental pay types:

- Performance bonus

Application Question(s):

- How Many Weekends Are you Available Per Month?

**Experience**:

- Towing Trailers: 1 year (preferred)
- Customer service: 1 year (preferred)
- Roadside Services: 1 year (preferred)
- Local Area: 1 year (preferred)

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