Team Member, Compulsory Notices and Insolvencies

5 days ago

Concord West, Australia Westpac Group Full time

**How will I Help?**
Customer Banking Services is part of Group Operations, providing support to a broad range of support to internal and external customers. This role sits in the Compulsory Notices & Solvencies (CNI) team whose objective is to receive, interpret and act on various orders from third parties.

As part of the CNI team, your primary duties will be acting on notices received from various third parties in relation to Westpac Group customers. To be successful in this role you will have a great attention to detail, a genuine passion for helping people and the ability to maintain a positive mindset when dealing with sometimes complex and sensitive matters.

**What’s in it for me?**
You’ll play a significant part of the future of a business that has been around for 200 years. Our purpose is helping Australians succeed so we’ll back you in the development of your career, internal career prospects, and flexible working.

**What do I need?**
- The ability to work as a team to get fast and accurate outcomes for our customers and colleagues
- Experience dealing with compulsory notices would be extremely advantageous
- A desire to do a role where you can have a positive impact in what can sometimes be a challenging time for our customers
- A demonstrated ability to solve problems and suggest process improvement opportunities when you see them
- A demonstrated history of working in a team environment
- The ability to demonstrate times where you have delivered excellent customer service

**What is it like to work there?**
We aim to provide one big, supportive team of people who love helping others succeed. Working with us you'll discover new ways of working, and an exciting range of roles to showcase your skills. As an equal opportunity employer, we’re proud to have created a culture where people can be their best, in an environment that values diversity and flexibility. And one where everyone belongs.

**How do I Apply?**
- The health and wellbeing of our employees is our top priority. We’ve developed clear standards to ensure our people are confident, safe and healthy whether they’re working from a Westpac Group site or working from home. These are based on expert medical advice and Safe Work Australia guidelines. _

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