Diversion Counsellor

**About Us**

At Lives Lived Well, we’ve been treating and supporting people whose lives are affected by alcohol and other drugs for over 50 years. We also support people with mental health and gambling concerns and those transitioning from correctional centres. We’re growing fast and building a reputation as a trusted, innovative provider, focused on clinical excellence. Our driving belief is that “with the right support, people can change”.

**About the Role**

We are looking for a part-time Diversion Counsellor to join our team. This will be a hybrid position, working from our location in Ipswich and from home for phone counselling appointments. You will be working 4 days per week (30.4 hours). Days of work can be flexible, but you must be available to work on Thursdays.

As a Diversion Counsellor, you will provide delivery of diversion programs including the Drug and Alcohol Assessment Referral (DAAR) Program and Police and Court Diversion (PCD). This will include meeting with referred clients to provide assessment and counselling by using both brief intervention and psychoeducation.

**Your responsibilities will include but not be limited to**:

- P roviding evidence-based phone and in-person assessments and counselling to clients referred through the DAAR and PCD programs via one session for a maximum of 2 hours.
- Ensuring that services provide respect and protect the rights of clients and maintain their privacy and confidentiality.
- Maintaining appropriate clinical records in line with DAAR/PCD program requirements and LLW policies.
- Provide additional psychosocial follow-up support to clients that have completed their DAAR or PCD program, or other clients referred from the criminal justice system.
- Providing appropriate and immediate support to callers escalated by the Contact Centre to the On-Duty Clinicians telephone service, adhering to LLW clinical guidelines as required.
- Participate in team meetings, case conferencing, clinical supervision, and maintain a strong work ethic.

You will be provided with support by the Diversion and Systems Coordinator and a team of experienced and passionate Diversion Counsellors.

The base salary range for this role is $39.26 per hour to $42.25 per hour plus super (10.5%), depending on skills, knowledge, and experience.

**We are looking for a passionate professional with**:

- A relevant bachelor’s degree, or Diploma or relevant industry experience.
- Demonstrated clinical skills or knowledge of assessment, case management, risk management, safety planning and brief intervention strategies.
- Demonstrated clinical skills or knowledge working with clients who are referred through statutory pathways.
- Sound interpersonal skills, including a high standard of written and oral communication skills and the demonstrated ability to establish effective working relationships and to address and resolve conflict both in the workplace and with consumers.
- A sound understanding of the professional, ethical, and legal requirements that underpin the treatment and clinical management of substance misuse problems.
- Understanding of and commitment to, core values of quality and recognition, professionalism, teamwork, and performance accountability.
- A current Australian Driver’s License, and a valid Working with Children Check (Blue Card).

At Lives Lived Well, our values are what sets us apart. What matters most is that you’ll share the same values as us, which means:

- You are humble, human, and full of hope.
- You show up and share.
- You ask: Why not? And what’s next?
- You leave a positive wake.

Why? We believe that through these values, we do our best work - for each other, for clients, and for the communities we work in. And it is a promise we make to you about the kind of experience you will have working for us.

**Why work for Lives Lived Well?**

You’ll love working with talented people who share our values. Our services and treatments are as diverse as the communities we work in. We’ve grown significantly in the past few years, with no plans of slowing down.

**So, what does that mean for you? A real opportunity to go further**
- You’ll grow as a person and as a professional, extending your knowledge and skills beyond the norm.
- You’ll be trusted with autonomy in a supportive, respectful environment.
- You’ll make a lasting impact - on clients, the community and a team that cares as much as you.

**But it’s more than that.**

You’ll join a curious team that thinks differently and seeks new ways. We look to the evidence. We explore new ideas. And when we reach “better”, we ask, “What’s next?” Which means you’ll need to be comfortable with change - you’ll enjoy variety, and the opportunity to achieve more, faster.

**And while you support others, we’ll support you with some great benefits, including**:

- An extra five paid leave days per year to support your wellbeing and work-life balance.
- Learning opportunit