Hcp Expert

**About us**:
The myHomecare Group is the largest home care provider in Australia who support older Australians to continue living in their homes longer. With a rich 100-year history, we have been delivering exceptional care to older Australians since the year our oldest client was born. We have the added benefit of an innovative, creative, and passionate team who are constantly striving to get better outcomes for our clients.

**Your key responsibilities**:

- Engage with consumers, family members and/or representatives with empathy and understanding
- Delivery exceptional customer service
- Active pipeline management
- Ensure all data received is accurately entered into our CRM
- Update and maintain CRM
- Be focused on commercial outcomes and reach targets for converting not accessed clients into waiting funds

**Our commitment to you**:

- Full time employment with regular weekday hours (9am - 5pm)
- A generous base salary, superannuation and incentives
- Hybrid working week
- Ongoing training and upskilling to align with your career goals and progression
- Personal opportunities to work across and travel within our national business footprint
- Collaborative and supportive working culture
- Team events to celebrate our wins
- Be a part of a fun, outgoing family team atmosphere