Stars Project Officer

**Classification**:SCHADS Grade 4 (Salary Packaging is available)**

**Hours**:16 hours per week till the 30thJune 2026

**Responsible to**:Manager Community and Sector Capacity Building

This position description is not a comprehensive list of responsibilities or criteria. The position’s
incumbent will be aware that the position is part of a dynamic service based upon growing
community need and that outcomes and activities may change over the course of time.

**Reporting & Organisational Context**

The Project Officer is responsible to the Board of Directors of Canterbury City Community Centre
(CCCC) through the Manager. The Project Officer will be aware of the requirements of other
stakeholders such as Service Users, Dept of Health, Disability and Ageing, Commonwealth Home
Support Program (CHSP) and local Councils.

**Service Objectives**

Support the delivery of training to CHSP service management, workers and volunteers to
strengthen the Aged Care workforce

Work in partnership with stakeholders to provide appropriate information, training and
support to local CHSP/Aged Care services

Promote benefits of social inclusion and volunteering to the wider community through
partnerships with local councils to deliver Volunteer information sessions

Provide information, support and opportunities to share for volunteer coordinators via online
meetings.

**Knowledge, Skills and Experience**

**Essential Criteria**:
Relevant tertiary qualifications and/or experience in the social sciences, community
welfare, and/or community development.

Experience and /or qualifications in training and delivering information sessions

Experience and/or knowledge of the Commonwealth Home Support Program.

Exceptional organisational skills.

Demonstrated understanding of volunteering and requirements of organisations
managing volunteers.

Excellent communication skills, including public speaking skills, and well-developed

| STARS Project Officer 2025

written communication skills

Understanding of issues impacting ageing people and their carers

Current driver’s licence and access to a vehicle

Computer skills, including Word, Excel and PowerPoint

Experience with a client record management system.

**Desirable Criteria**:
Experience working in a community-based organisation.

Understanding and experience of working with people facing barriers to inclusion.

Flexibility around days and hours, may occasionally be required to start early or finish
outside office hours.

Experience and /or knowledge of the Aged Care reforms and Sector Support and
Development.

**Principle Duties**

Support the STARS trainer to organise and deliver appropriate training to CHSP services
(local and regional through face-to-face training and Australia-wide through online
training)

Be an active member of the SSD (Sector Support and Development) Community of
Practice, disseminating relevant information and opportunities to services via mailing list

Organise and deliver volunteer information sessions, stalls and events to promote
volunteering

reminders to participants, etc

Organise, facilitate and disseminate minutes of quarterly Volunteer Coordinator
meetings

Participate in SSD collaborative working groups.

**Planning and Evaluation**

Monitor activities against the STARS Work Activity Plan and recommend any changes to
ensure activities are completed effectively and on time

Seek feedback from local Aged Care organisations regarding training needs.

**Effective Workplace Relationships**

Maintain effective working relationships with Centre staff.

Participate in Centre staff meetings and training days.

Establish and maintain effective working relationships with multiple external
stakeholders.

Attendance at SSD Forums, and other relevant networks as required.

**Reporting and Compliance**

Keep a table of monthly statistics against key outcomes identified in the Work Plan

WH&S - provide a safe working environment for staff and volunteers.

| STARS Project Officer 2025

**Promotion and Publicity**

Use the centres existing communication channels (Facebook, Instagram, website and flyers) to
promote STARS Training and activities through the Communications Officer.

**Financial Management**

Submit invoices, payments and petty cash to the Manager and Bookkeeper in a timely manner.

**Other**

Adhere to the Centre’s Code of Behaviour and Policies and Procedures as contained
within the Centre’s Policy & Procedure manual.