Hospital Engagement and Patient Liaison

6 days ago

Docklands, Australia Medibank Full time

**Your career in healthcare made **_personal_**

At Medibank we’ve recently unified our health services under one brand - **Amplar Health.**

With over 1000 employees, our nurses, GPs and other amazing allied health professionals our focus is on improving healthcare experiences and championing greater access, choice, and control for people in Australia when it comes to managing their health.

**The opportunity**

Combining your clinical expertise, desire to build strong relationships and growing referrals, you will regularly undertake visits to the Private Hospitals situated in metropolitan Melbourne.

Working closely with a diverse range of internal and external stakeholders you will:

- Actively identify new business development opportunities that will help build Home Health into the largest virtual hospital in Australia.
- Build and maintain relationships with hospitals, doctors, referring organisation and brokered agencies to promote our HITH and RITH programs and facilitate a smooth transition from hospital to home for consumers
- Offer knowledge and provide support in relation to healthcare practices, health funds and qualifying referrals for programs
- Maintain and manage strategic account plans for top referring hospitals with clear visibility on referral pathways ensuring every opportunity is optimised.
- Attend and participate in industry events and marketing activities aimed at increasing revenue growth through association development, identifying market trends that are impacting segment customers

This role will be vital, as we build towards becoming Australia’s most prominent Hospital In the Home service provider. It is offered as a full time, 12 month parental leave fixed term contract.

**About you**

As **Registered Nurse** (AHPRA reg), you are a passionate clinician that enjoys building strong connections with people, growing referrals, and providing an outstanding experience to internal and external stakeholders.

You have experience business development and/or health promotion and ideally, you bring frontline experience as a clinician within a private hospital setting and understand the discharge planning process.

You thrive in a fast paced, results driven and dynamic environment with the ability to think on your feet and problem solve. As an outstanding communicator, your intuitive people skills will be central to your success. You are motivated by ensuring our customer experience exceeds expectations and that complaint resolution goals are met.

**Benefits**:

- Monday to Friday position (no weekends)
- Excellent remuneration plus KM reimbursement (you musthave your own care and drivers licence)
- Supportive team environment
- Flexible working, manage your time between - work from home/office and hospital visits

**Inclusion and Accessibility**

Employees in face-to-face healthcare roles will be required to be fully vaccinated for COVID-19 as a condition of employment.

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