Business Administration Traineeship

**About the company**

Gingin District Community Resource Centre (CRC) is a non-profit, community based organisation which support the needs of our local and regional communities by providing access to a range of services and resources, networking, referrals, government information, training opportunities and social inclusion whilst promoting tourism in the Moore River Region through the Gingin Visitor Centre.
As of January 2021 we also manager the Gingin Library on behalf of the Shire.

**About the role**
The Trainee shall gain knowledge of the day to day operations of the Gingin District Community
Resource Centre, Library & Visitor Centre services (located at 1A Lily King Place, Gingin WA) whilst receiving on and off the job training to satisfy the objectives and requirements of the traineeship under the Industry Training Council. This includes work experiences at the Shire of Gingin and Image Resource Mine site. (Note these work experience sites may vary)

Remuneration will be paid as per the Social, Community, Home Care and Disability Services Industry Award 2010 (SCHCADS).
The Trainee will be given a 20% (7.6 hours) component to complete module training whilst in the workplace. The Trainee is expected to complete the module training at a pre discussed time, during the day to ensure the smooth running of the centre. If the Trainee fails to maintain their studies as per the study schedule this will be seen as a breach of contract and eligible for dismissal. The Trainee shall report to the Gingin District CRC Manager or Assistant Manager or the person acting as the CRC Manager should both of these be absent.

**KEY RESPONSIBILITIES**
The Trainee is responsible for performing the following duties
- Ensuring the safety of Centre users and staff by following Department of Health practices and procedures
- Providing CRC / Visitor Centre reception customer service and statistical data
- Providing 'Story Time' and craft activities as required in the library
- Daily till balancing & Sales Reporting of retail manager 'point-of-sales'
- Facility Bookings for the CRC facility and the Gingin Recreation Centre
- Event & Course enrolments/information/promotion
- Reception maintenance and promotional material supplies
- TRANSWA bookings
- Mobile phone/IT accessories sales
- Desktop publishing-flyer production, MailChimp and SurveyMonkey editing
- Other secretarial duties
- Assisting with customer queries, community information etc.
- Collection of information for inclusion in the Gingin Community Newspaper
- Weekly maintenance or assistance of organisational Websites and numerous Facebook pages

The Trainee will also be required to assist with or perform the following duties
- Courier Support (when volunteers require/are unavailable)
- Assist with event management, marketing and participation as required
- Accurate recording and updating of CRC statistical information
- Any additional duties as requested by the Manager.

**About you**
It is expected and anticipated the Trainee will
- Demonstrate commitment to the values and mission of the Gingin District Community

Resource Centre and Visitor Centre
- Demonstrate confident IT skills and familiarity with Outlook, Word and Excel
- Represent the Centre in a professional, positive and friendly manner
- Be sensitive and at all times considerate to the position of the Centres volunteer staff
- Possess excellent customer services skills
- Maintain confidentiality in regard to the workplace and its individuals at all times
- Demonstrate a commitment to ongoing professional development
- Show initiative and demonstrate the ability to prioritise and meet deadlines
- Promote a learning environment with an emphasis on individual and team contribution
- Possess a valid Driver’s Licence

OSH RESPONSIBILITIES

In the context of Occupational Health and Safety policies, procedures, training, and

instruction, as detailed in Section 25 of the Occupational Health and Safety Act 2004, employees are responsible for ensuring that they:

- Follow reasonable instruction
- Cooperate with their employer
- At all times, take reasonable care for the safety and wellbeing of themselves and others in the workplace.

**HOW TO APPLY**:

- To be eligible for an apprenticeship or traineeship - you must be an Australian Citizen, Permanent Resident or have full working rights._
- Please note, all initial communication will be with Apprenticeship Support Australia_