Security Escort Program Manager, Data Centre Communities

DESCRIPTION

Amazon Web Services (AWS) Infrastructure Operations Security is seeking a highly talented and motivated Security Program Manager to join our team. AWS is the leading cloud provider, providing virtualized infrastructure, storage, networking, messaging, and many other services to customers all over the world. As the coordinator of the Cleared Escort Program, you will manage a crucial internal security service that ensures construction and operations activities comply with strict government security regulations. Your primary focus will be providing and managing security escorts for both new data center developments and existing facility expansions, maintaining the delicate balance between operational efficiency and security compliance. This role is instrumental in implementing and overseeing security protocols that safeguard sensitive areas while facilitating necessary work by uncleared personnel. You will coordinate cleared escorting services across a multifaceted organizational landscape. Your role involves interfacing with diverse technical teams, including software, hardware, and network engineers, while also collaborating with supply chain experts, construction personnel, security specialists, and operations managers. You will serve as the primary representative for the Cleared Escorting team in strategic contract discussions, with dual responsibilities in managing both supply and demand aspects. On the supply side, you will oversee escort vendor relationships and establish a centralized pool of escorting resources. On the demand side, you will engage with various stakeholders throughout the matrix organization to assess and fulfill their uncleared labor requirements, ensuring alignment between business operations and security protocols.

Key job responsibilities
Key job responsibilities:

- Lead the regions cleared escort program from construction for new data centers, data center expansions and operations.
- Communications (Stakeholder, Customer, and Vendor)
- Resource vendor management
- Demand forecasting and utilization
- Escort clearance processing,
- Training and delivery
- Resource prioritization and scheduling
- Escalation reporting and management
- Reporting (financial, business analytics and voice of the customer) in written format.

A day in the life
Partner with all infrastructure and service Technical Infrastructure Program Managers and Project Managers to manage escort requirements across the lifecycle of the region. Work directly with cleared escort vendors, personnel security partners to clear, onboard/train, schedule and deliver the resource to customers. Maintain routine communication with stakeholders for daily escort utilization. Measure, assess and report out program analytics and voice of the customer feedback in support of business reviews.

About the team
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The Worldwide Sustainability (WWS) organization capitalizes on Amazon’s scale, speed, ability to build, invent, and simplify a resilient and sustainable company. We manage our social and environmental impacts globally, and drive solutions that enable our customers, businesses, and the world to become more sustainable.

Diverse Experiences

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best E