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Customer Service Team Member

3 weeks ago

Glen Waverley, Australia Glenny Kebabs Full time

**About Us**: Glenny Kebabs is more than just a restaurant; it’s a community hub founded by local resident Asad Syed. Since our opening in 2016, we have become a beloved gathering place for students, families, and workers in Glen Waverley, providing a warm atmosphere where everyone can enjoy delicious food and great company. At Glenny Kebabs, we’re dedicated to delivering an unforgettable dining experience that reflects our vibrant culture.

**Position Overview**: We are looking for enthusiastic and customer-focused individuals to join our team as Customer Service Team Members. In this role, you will be the face of Glenny Kebabs, responsible for providing exceptional service to our guests and ensuring that they have a memorable experience from the moment they walk in.

**Key Responsibilities**:

- Greet customers with a friendly smile and positive attitude, creating a welcoming atmosphere.
- Take customer orders accurately and efficiently, offering menu recommendations and answering questions.
- Prepare and serve food and beverages according to Glenny Kebabs’ quality standards.
- Maintain cleanliness and organization of the dining area, counters, and service stations.
- Handle cash and card transactions responsibly and accurately.
- Collaborate with kitchen and service staff to ensure timely and efficient service, especially during peak hours.
- Address customer inquiries, feedback, and concerns promptly and professionally.

**Qualifications**:

- Previous experience in customer service or food service is preferred but not essential; we welcome passionate learners.
- Strong communication and interpersonal skills, with a focus on customer satisfaction.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- A team-oriented mindset and a positive attitude.
- Flexibility to work various shifts, including evenings and weekends.

**What We Offer**:

- A fun and supportive work environment where your contributions are valued.
- Opportunities for growth and development within the company.
- Staff discounts on our delicious menu offerings
- The chance to be part of a community-focused brand that celebrates diversity and connection.

If you’re ready to join a dynamic team and help create memorable experiences at Glenny Kebabs, we’d love to hear from you

**Job Types**: Part-time, Casual

Pay: $14.66 - $35.90 per hour

**Benefits**:

- Employee discount
- Professional development assistance

Schedule:

- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Morning shift
- Night shift

Supplementary Pay:

- Overtime pay
- Penalty rates
- Performance bonus

Ability to commute/relocate:

- Glen Waverley, VIC 3150: Reliably commute or planning to relocate before starting work (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person