Team Leader Participant Services

Start your career with The Salvation Army today

We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

ABOUT US

The Salvation Army is one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

- ABOUT YOU

Being a genuine leader, you will be responsible for the support, supervision and development of the Support Worker team. As the Team Leader you will provide specific oversight to the effective delivery of participant support throughout a twenty-four-hour continuum, as well as regular after-hours on-call support to the Support Worker team. You will have community services and management experience, commitment to teamwork, and availability to work flexible hours and be included on the after-hours on-call support roster.

WHY THIS ROLE MATTERS

The Salvation Army is one of Australia’s largest providers of alcohol and other drug services. We offer a range of services including Harm Reduction and Primary Health Services as well as a range of treatment types (including residential treatment centres, community-based support programs, counselling and withdrawal management services). We work on a modern, evidence-based and holistic Model of Care which can be viewed here:
THE ROLE YOU COULD PLAY
- Build, maintain and develop positive relationships with stakeholders and the community to enhance service delivery for participants
- Maintain a collaborative and consistent working partnership with the Leadership Team
- Lead a team of professionals to design, develop, deliver and evaluate fit for purpose mission support
- Develop, review and update processes for a more streamlined service delivery
- Review and improve internal processes consistent with the QIP National Accreditation assessment under the guidance of the Manager
- Develop capability plans and implement them for the team to improve capability and service delivery

WHAT YOU WILL BRING
- Appropriate tertiary qualifications in Social Work, Social Welfare, Community Development or related field and/or relevant experience in a Community Services environment
- Relevant experience in a social service environment including experience in supervising staff
- Previous experience in AOD or Community Services sector (Desirable.)
- A valid Employee Working with Children Check
- A current First Aid Certificate with CPR
- A valid Driver's licence
- A willingness to undergo a National Police Check

YOUR LIFE AT THE SALVOS
- Maybe eligible to NFP salary packaging ($15,900 tax free) plus meals and entertainment benefits
- Employee Assistance Program - Independent confidential counselling service
- Financial, retail and lifestyle discounts and benefits
- Discounted health and fitness programs through Fitness Passport
- Up to 8 weeks leave per year through our purchase leave scheme
- Generous Parental Leave offering of 12 weeks
- Up to 5 days paid leave per year to support a TSA program or activity
- An inclusive culture of dedicated, passionate and professional team members
- Positively supporting and impacting the lives of others through your career contribution
- The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. _
- We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W_
- The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check._
- We are committed to providing a safe environment for our people. _
- Please note that The Salvation Army has a mandatory vaccination procedure._
- We value Integrity, Compassion, Respect, Diversity, and Collaboration_