Case Manager

Number of Positions Available:

4

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- ABOUT US

- The Salvation Army is one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.
The role you could play

As a Case Manager you will provide case management support to women, families and children who have experienced and/ or are currently experiencing family violence. The role also encompasses the delivery of assessment and crisis response. The role will be in instrumental in delivering high quality, safe and effective family violence and child well-being responses to those seeking support, safety, and recovery.

The Family Violence Services works with service users from a feminist perspective, aiming to empower and increase the safety of women and children.

This will include:

- Establish effective relationships with clients that encourage self-determination and participation
- Provide case management support to clients in accordance with The Salvation Army (TSA) case management models and standards of practice
- Ongoing assessment is made of the client’s needs and circumstances from initial intake until they exit our support
- Develop individual case plans in collaboration with clients and include a range of interventions that address the needs or goals of clients
- Implement case plans with active client participation
- Assist clients to access support services, establish community supports and, where needed, assist through advocacy with external service providers
- Monitor and review progress and outcomes of individual case plans to ensure the plan continues to meet the client’s needs or goals

This is a permanent full-time role Monday to Friday, with some flexibility in start times. You will be supporting women and women and children across Greater Sydney, with offices available in Surry Hills, Dulwich Hill and Campbelltown. This role has an on call allowance on a roster basis.

Salary and conditions are in accordance with Social, Community, Homecare and Disability Services Award Level 4.

Your life at the Salvos
- Maybe eligible to NFP salary packaging ($15,900 tax free) plus meals and entertainment benefits
- Employee Assistance Program - Independent confidential counselling service
- Financial, retail and lifestyle discounts and benefits
- Discounted health and fitness programs through Fitness Passport
- Up to 8 weeks leave per year through our purchase leave scheme
- Generous Parental Leave offering of 12 weeks
- Up to 5 days paid leave per year to support a TSA program or activity
- An inclusive culture of dedicated, passionate and professional team members
- Positively supporting and impacting the lives of others through your career contribution

What you will bring
- Diploma in Community Studies or equivalent, Masters/ Bachelor of Social Work desirable
- Experience working in the family violence sector is desirable
- Experience in specialist family violence and/ or child wellbeing work is highly desirable
- Demonstrated case management experience and skills
- Highly developed time management and work prioritisation skills with an ability to work autonomously with mínimal supervision required
- Advance computer skills including experience in data and record management
- Trauma and Domestic Violence Informed
- Person Centred, Strength Based approach
- Pool cars are provided and a relevant driver’s licence is required
- Relevant state Working with Children Check is required
- A willingness to undergo a National Police Check
- The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. _
- We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W_
- The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check._
- We are committed to providing a safe environment for our people. _
- Please note that The Salvation Army has a mandatory vaccination procedure._
- We value Integrity, Compassion, Respect, Diversity, and Collaboration_