Client Data Specialist

**About Northern Trust**:
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families and institutions by remaining true to our enduring principles of service, expertise and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

**Role Summary**

Northern Trust’s public cloud based Data Warehouse Solutions (DWS) aggregates NT data and external / 3rd party data into a data warehouse to produce single source of truth and fit for purpose data for client consumption. DWS is a holistic and comprehensive service offering; including technology, infrastructure, strategic data, processes and support to aggregate, manage and deliver data.

The **Client Data Specialist** will be responsible for the business as usual client support and servicing component of DWS focused around understanding and managing client data (custody, accounting, performance and vended data) maintained within the service offering.

This role will report to Manager, Product Solutions - APAC.

**What you will do**:

- Communicate/present Data Warehouse Solutions offering from a technical perspective to clients, prospects and consultants
- Train/demonstrate usability of DWS and data delivery tools to clients
- Work directly with client operational teams at all levels throughout both onboarding and the migration into business as usual
- Support Development, testing and release cycles
- Attend data product meetings and scrums across multiple time zones when required, create/manage user stories and priority within individual sprints as necessary
- Works with client executive/relationship manager and client to gain understanding of client needs and implements accordingly
- Solves complex problems
- Exercises judgment based on the analysis of multiple sources of information

**About You**:

- 3+ years of data analysis/management, financial accounting or investment data experience
- Excellent oral and written communication skills
- Analytical and problem solving skills
- Familiarity with leading data technologies (Snowflake, FiveTran, DBT, Databricks, Alteryx, Tableau)
- Applies best practices and how own area integrates with others
- Explains difficult or sensitive information; works to build consensus
- A strong communicator who is adept at explaining complex topics to non-technical audiences and can develop and deepen strong relationships with a wide variety of stakeholders
- Experience in partnering closely with executive leadership and external customers
- Comfortable with ambiguity; able to thrive with mínimal oversight and process
- Bachelor’s Degree in Analytics, Statistics, Accounting, Data Management or related field or equivalent experience
- Experience in a SAAS or DAAS business
- Experience with data pipelines using cloud-based tools

**Working with Us**:
As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve Join a workplace with a greater purpose.

In Australia, we are actively involved in many ways with both community and diversity organisations, which includes paid volunteer days. For families, we offer a very generous parental leave scheme, and all staff have access to subsidised health insurance if they choose.

**Reasonable accommodation**

We hope you’re excited about the role and the opportunity to work with us.

We value an inclusive workplace and understand flexibility means different things to different people.