Support Worker

Part-time & casual Support Worker roles available in Ballina.
- Salary packaging & Employee benefits program available.
- 90% of Northcott staff agreed they enjoy the kind of work they do.

**Empowering independence. Building confidence. Creating possibility.**
- Permanent part-time and casual Support Worker roles available with the flexibility to work across a variety of shifts including morning, afternoon, and weekends, across various sites in the Northern Rivers including Ballina and Alstonville.
- Staff benefits salary packaging and many other fantastic benefits.
- Flexible, meaningful work where your presence matters with ongoing support, reflection, and opportunities for career development.

**About Northcott**:
At Northcott, we believe everyone deserves the opportunity to live life their way. As a not-for-profit disability service provider, we support people with disability to explore possibilities, achieve goals, and live the life they choose.

With more than 90 years of experience and a strong presence across NSW, QLD and the ACT, Northcott is one of Australia’s largest and most trusted disability service organisations. Every year we provide people with a disability along with their families and carers, personalised and empowering support.

We are a registered NDIS provider employing more than 3,000 dedicated staff across metropolitan and regional locations.

**What I Will Be Doing**:
As a Support Worker at Northcott, I will empower customers to live as independently and confidently as possible — supporting them to build daily living skills, maintain their health and safety, and stay connected to their community.
- I will support customers with personal care in a way that promotes dignity and independence. This could include showering, toileting, continence support.
- I will assist with safe manual handling using equipment such as hoists and transfer aids.
- I will follow individual care plans to support health needs, such as epilepsy and wound care.
- I will administer medication safely and accurately according to medication management plans.
- I will prepare and support mealtimes according to mealtime management plans.
- I will help customers maintain a clean and safe home environment, for example light cleaning, laundry, shopping.
- I will assist with community access, social inclusion, and everyday outings. I am comfortable behind the wheel and happy to help customers get where they need to go — or open to learning how to drive a wheelchair-accessible van.
- I will encourage and enable daily living skills to build confidence and independence.

**About You**:
Northcott is seeking friendly, welcoming Support Workers who are passionate about making a difference in the lives of people with a disability. Whether you’re just starting out in your career or have years of experience, we want someone who can bring enthusiasm and innovation to their work.
- I see possibility and potential, not limitations.
- I am passionate about building confidence and independence in others.
- I will offer support that uplifts, not just assistance.
- I will bring a calm, curious, and consistent approach to your work.
- I recognise that learning looks different for everyone.
- I will take the time to listen deeply, respond thoughtfully, and adjust as needed.
- I will create spaces where people feel safe, respected, and genuinely valued.
- I am dependable, adaptable, and motivated to help others grow.
- I embrace diversity and understand the value of different perspectives.

As a Support Worker at Northcott, I will support people with disability to reach their goals—no matter the size. Whether it’s getting ready for a job, forming new friendships, or having more control over daily choices, I will be there every step of the way.

**Position Description**

**Why I Want This Role at Northcott?**

At Northcott, we believe in looking after the people who drive our organisation. That’s why we offer a range of fantastic employee benefits designed to support your wellbeing, lifestyle, and career growth.
- ** Exclusive Discounts & Benefits** - Enjoy discounted health insurance, gym memberships, motor services and more.
- ** Salary Packaging** - Boost your take-home pay and save on tax with up to $15,900 annually. Enjoy the benefits of salary packaging—no matter where else you work.
- ** Perkbox** - Access everyday savings, discounts, and wellbeing resources — our way of supporting you beyond the pay packet.
- ** Family-Friendly Workplace** - Flexible support to help you balance home and work life.
- ** Learning & Career Growth** - Ongoing training, development, and opportunities to advance your career, with your contributions always valued.

**Diversity and Inclusion Statement