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Control Room

3 weeks ago

Bankstown, Australia Securecorp Full time

**Introduction**:
About Securecorp

Securecorp is a successful, progressive and award-winning organisation in the provision of security and risk management. Securecorp (a Guardforce Company) has employed approximately 3000 staff across Australia and have operated in all sectors of the security industry for over 20 years, providing peace of mind in an ever changing and challenging environment.

About the Opportunity

We are excited to announce that due to company growth, we are seeking talented and driven Controllers to join our team. Our officers are highly motivated and take pride in delivering high quality, professional and customer focused services.

This is a great opportunity for a dedicated individual that would like to progress their security career

**Award Rates**:
You will be paid under the Security Services Industry Award, Level 4 + First Aid & Leading Hand Allowances

**This role will primarily be responsible for**:

- Monitoring CCTV Systems
- Dispatch alarm responses
- Monitor, control and maintain Access Control systems
- CCTV Investigations
- Incident response, resolution and reporting
- Providing exceptional customer service
- Attending to various enquiries
- Maintenance of various reports

**Description**:
**Employee Benefits Programs**:

- Loyalty Bonus Scheme - Be remunerated for your tenure:

- Refer a Friend Program: Earn $100 for successful referrals
- New Employees to Securecorp may qualify for sponsored accredited training for a Certificate III in Business Customer Engagement course.
- Great Hours and Competitive hourly rates that are reviewed annually
- Career Opportunities provided and available, and all leadership and management positions posted internally
- Rewards and recognition program
- Access to our Employee Assistance Program

**Skills and Experiences**:
To be successful in this role, you will be able to demonstrate the following skills and attributes:

- Current Security Control Room Licence
- Current First Aid certificate (Within 3 Years)
- Current CPR (within 12 months)
- Previous experience within a Control Room will be highly regarded
- Great communication skills
- Impeccable presentation
- Flexibility to work rotating rosters. Willingness to work nights/weekends
- Work as part of a team

Securecorp (NSW) PTY LTD Master Licence Certificate 408991557