Part-time Call Centre Agents zone Bowling, Timezone

1 week ago

North Sydney, Australia TEEG Full time

**TEEG is growing and we're looking for new team to join us**

**Who is TEEG?**

TEEG (The Entertainment & Education Group) is one of the world’s largest entertainment brands and includes our brands Kingpin, Zone Bowling & Timezone. Worldwide we have over 300 entertainment centres; all devoted to creating remarkable experiences for our guests

Our Support Office is based in North Sydney and is a creative, collaborative & hard-working team culture. We work HARD but we sure know how to have FUN

**What is the role?**

We are currently looking for part-time Call Centre Agents to join our Support Office in North Sydney. You will enjoy a mix of shifts that include working from home & in the office to keep you interested & to support your work/life balance

Key responsibilities of the role include:

- Answering high-volume inbound customer enquiries and bookings, ensuring a high level of customer service is upheld
- Up selling of Timezone, Zone Bowling and Kingpin packages and products that will appeal to our customers

**Who are you?**
- Experience in a customer service/contact centre/sales environment
- A vibrant personality that can engage & have fun with our guests
- Must be flexible to work weekends, evenings and public holidays, **call centre is open 9am-9pm daily**:

- Excellent written and oral communication
- A stable internet connection and computer for WFH days
- A true partner that can make themselves indispensable to the team
- The epitome of our values; FUN, REMARKABLE, REAL, OBSESSED, PARTNER
- Previous experience with web based communications portals such as Zendesk or **Freshdesk **is considered an advantage

**What you’ll get**
- A reputable organisation that is on a growth trajectory and offers strong job security
- Growth opportunities to advance your career
- Incredible discounts + perks across all brands over Australia & NZ
- Being a part of a culture that will make you jump out of bed in the morning

**Job Types**: Part-time, Permanent
Part-time hours: 20-38 per week

**Salary**: $16.00 - $26.00 per hour

**Benefits**:

- Employee discount
- Referral program
- Work from home

Schedule:

- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Morning shift
- Night shift
- Rotating roster
- Shift work
- Weekend availability

Supplemental pay types:

- Overtime pay
- Penalty rates

Ability to commute/relocate:

- North Sydney, NSW 2060: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (required)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)

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