Roster Officer

2 days ago

Brisbane, Australia Life Without Barriers Full time

**Job no**: 504350
**Employment type**: Full Time
**Location**: Brisbane
**Categories**: Administration/Customer Service, Aged Care

**About the Organisation**

Life Without Barriers is a leading social purpose, not for profit organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers.

Make a real difference in the lives of vulnerable Australians with this unique opportunity to provide both corporate expertise and community support. With a focus on people, not profit, Life Without Barriers’ corporate services team partners with our direct support staff, clients, and their families to ensure we continue our mission to change lives for the better. If a truly inclusive, collaborative, and fast-paced work environment sounds like your next career move, this is an opening not to be missed.

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

**About the Role**

Coordinate and optimise our frontline in-home aged care workforce by utilising rostering and scheduling systems and engaging with the people we support to understand and meet their needs and requirements while promoting a sustainable workforce.

This is a full time, six month maximum term contract, which can be based in any of our local offices nationally with hybrid work from home arrangements.

**Key Responsibilities**
- Develop and maintain staffing rosters in accordance with client needs, service agreements, budgets and award requirements
- Respond to ad-hoc roster change requests, ensuring amendments are recorded are clearly communicated to stakeholders
- Proactive responses to problem solve in a reactive scheduling environment to ensure efficient non-disruptive schedule modifications
- Ensure staff availability patterns are recorded and kept up to date
- Escalate rostering and staff skill gaps, and work with line managers to identify solutions
- Build positive relationships through engagement with stakeholders
- Comply with all Life Without Barriers policy, code of conduct, procedures and practices, external funding body requirements and legislation.

**Skills & Experience**
- Prior rostering experience with in-home aged care or community care
- Strong customer services skills
- Ability to prioritise high volume workload and meet deadlines
- Understanding of workforce management principles, HSE and relevant industrial award conditions
- Highly developed interpersonal, communication and problem-solving skills
- Ability to work cohesively within a team environment and with autonomy

To be considered for and appointed to a position at Life Without Barriers, you must be fully vaccinated against COVID-19 with a minimum of two (2) doses or hold a valid medical exemption certificate, in accordance with Life Without Barriers Employee COVID-19 Vaccination Policy. You will be required to provide evidence of your vaccination status during the recruitment process.

**How to Apply**

**Applications close at midnight on Wednesday 27th November 2024.**

**Advertised**: 19 Nov 2024 E. Australia Standard Time
**Applications close**: 27 Nov 2024 23:55 E. Australia Standard Time

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