Amazon - Tpm - Wireless Technical Program Manager

**WHO WE ARE**:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

We are looking for a IT Technical Program Manager (Wireless) to know, understand, build, and deliver a full range of Network and Wireless products, mobile builds, IDF expansions, and Managed Network Environments. All will be held to the highest quality standards with mínimal supervision.

**Overview**:
The Technical Program Manager is responsible for delivering a complete range of standard and custom installations and can confidently deal with ambiguity. They can be relied upon to assist in cross regional projects or operate in new areas within their region as required within the portfolio. They are expected to add value where product strategy is defined, and seek guidance as needed.

You should have a comprehensive understanding of defined Wireless & Network products and processes, understand the technology capabilities of each product, and are able to anticipate risks and mitigate them. You can effectively communicate with non-tech customers, are trusted to influence customer decisions, and deliver a solution that is at both the individual level and the service level. You look beyond their immediate scope and consider global requirements when addressing process development.

You should also understand the technology capabilities of each product, are able to know when change or redesign may be needed and are able to drive those works to the correct manner. You should be able to choose the right product for the project, if needed, and are expected to work independently, seeking guidance only as needed on the program(s) assigned.

The Technical Program Manager works to maintain partnerships with stakeholders. This means they work with a variety of Global teams focused on many different business aspects. Coordination with a global team of engineers, other TPMs, Security, and Leadership is expected.

You are required to learn and comprehend the high-level business picture and contextually understand the technical requirements of the solutions being built. You contribute to process improvement and documentation, optimizing cross team processes, and driving efficiency.

**The Networking Delivery product portfolio includes**:
Wireless projects including Aruba and Cisco
Switch and Server Replacements
Mobile Infrastructure projects for medium sized offices
Main Distribution Frame (MDF) projects
Intermediate Distribution Frame (IDF) projects
Cabling changes

**WHAT YOU NEED TO SUCCEED**:
Working knowledge of Wireless Networking industry, products, and protocols.

Minimum 3 - 5 years’ experience deploying, Wireless LAN products, devices, and technologies for small, medium, large and/or enterprise businesses such as the following:
Wireless Access Points

Wireless Controllers

Strong understanding of LAN Switching technologies

Cisco and Aruba Wireless

Vendor Management

Engineering & Procurement coordination

Ability to juggle and prioritize multiple tasks, delegates and manages time and work flow effectively.

Strong analytical and decision-making abilities, anticipates and mitigates problems, and understands implications of decisions.

Adapts well to change and works well with ambiguity, open to new ideas and willingly takes on new responsibilities.

Excellent communication skills (written and verbal).

Experience working with budgets, forecasts, resource plans, etc.

Experience with Workfront / ServiceNow Project Management suite is preferred.

Self-starter who drives for results.

Good cultural fit. Must be comfortable with a matrixed environment, collaborative, transparent, and able to adapt to different stakeholder communication methods.

**Experience**:
5+ years Project/Program Management in the IT field
Bachelor’s degree in a related technical field or relevant experience.

**EDUCATION/Training**:
PMP/Prince2 Required.
Bachelor’s degree in a related technical field or relevant experience.

indeedhp

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.