Clearance Agent

**The Company**

FedEx Express is one of the world’s largest express transportation companies and has consistently been selected as one of the world’s top 500 companies and the World’s Most Admired Companies by “Fortune” magazine. FedEx provides fast and reliable delivery to more than 220 countries and territories.

As TNT and FedEx officially joined forces on 25 May 2016 this role will support both FedEx and TNT businesses within Australia.

**About the role**

Go behind the scenes of our operations assisting with both our domestic and international freight, ensuring our customers freights make it to their destination. You’ll be working cross departments to ensure freight is accounted for and all customs paperwork is correct.

The role does have a rotating roster, with occasional afternoon/evening and weekend work.
- Strong attention to detail
- The ability to critically think and trouble shoot issues relating to missing or delayed freight
- Ability to communicate with external stakeholders on delays in freight

**Experience Required**
- The ability to adopt our ‘Safety Above All Culture’
- Reliability with a can-do attitude and the willingness to go above and beyond for the customer
- Understanding linehaul to ensure priority freight
- Previous use of freight management systems highly desirable (track and trace)
- Data entry experience
- Previous experience or understanding of customs
- Knowledge of different countries restrictions on goods and embargoes

**The benefits**
- Safety Above All Culture
- Career development opportunities
- A positive working culture, with our People-Service-Profit philosophy - putting our people first
- We care for our employees well-being and value their contributions to our company

**The Philosophy**

People-Service-Profit (P-S-P). We take care of our People so that they can deliver impeccable Service to our customers who will give us the Profit necessary for FedEx to be successful. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages employees to be innovative in delivering the highest possible quality of service to our customers. We care for our employees’ well-being and value their contributions to the company.

**The Culture**

We honour innovation, integrity and commitment. We have many formal policies, procedures and programs to bring out the best in our staff, individually and in teams.

**The Mission**

We strive to be the Best Company to work for with the Best Service and the Best Brand in our Industry.