Product Design Researcher

We are expanding our design function
- Drive your career progression forward within a supportive team
- We love hybrid working and embrace flexibility in how we work

We exist to enable businesses to safely mobilise workforces and navigate health, safety, and environmental challenges in fast-paced, complex industries, to better protect people and the planet.

As a trusted leader of fully integrated environment, health and safety solutions we drive the creation of safer, smarter, and sustainable workplaces. Our cloud-based software and mobile-capable solutions are standard across high-risk and complex operations including mining, utilities, oil & gas and government sectors, with over 300 enterprise clients and 1 million licensed users to date.

Our global team of industry experts enable health, safety, and environmental professionals to manage risk, achieve compliance and enhance operational efficiencies across workforce mobilisation and travel logistics, workplace health and safety, environmental and statutory compliance, training and competency management.

**About the role**

We are expanding our design function We are looking for a Senior Design Researcher to join our Environment team and help us craft our next generation Environmental Management Solution.

About you?
- You understand that good product design and customer experience starts with great user research.
- You love spending time talking to customers, immersing yourself in their world and uncovering novel end user insights.
- You are at home leading all aspects of design research, from research participant recruitment, running workshops to synthesising the customer voice and translating research insights.
- You are a master investigator who knows how to frame powerful questions and facilitate in depth research conversations.
- You are a natural facilitator who is comfortable planning and running group conversations and research activities in order to uncover novel insights.
- You are vigilant about bias and are passionate about debunking assumptions and ensuring that the customer voice is front and centre in product development.
- You enjoy exploring complex business domains and are comfortable navigating ambiguous problem spaces.
- You take a systems view of the world, always looking for new ways to deliver value to customers and your team.
- You use visual tools to create engaging artefacts that convey complex information but are still easy to consume.
- You champion the development of good design research and are excited to adopt the latest practices in Research Ops, Action Research and Design Research.
- You are a Design Research Leader and are at ease guiding teams to deliver best practice research methodologies.
- You are a knowledge translation master and thrive working in and across diverse teams to build knowledge hubs and shared understanding.
- You are passionate about design and continuously look for opportunities to develop your own practice and support others on their design journey.

In return, you'll get:

- Flexible working environment that values work life balance.
- Remote working options with vacancies in both fully remote and on-site product teams. Remote teams working in any location between GMT +7 and GMT +11 time zones.
- Huge growth company - appetite to grow people and products.
- Dedicated budget and work time allocation for training and development.
- Engaging work with dynamic domain complexity.
- Collaborative strategy development process involving all team members.
- Active social clubs with opportunities for staff to actively shape the INX culture.
- Culture led organisation with a co-designed employee engagement program.

Salary Range - $130-$150k depending on experience

**Working at INX Software**

People are at the heart of what we do, and we know our employees are the key to our success. We work hard to provide you with a working environment where you are valued and rewarded for the experience and ideas that you bring.

We look for passionate and talented people from all walks of life to shape the future of our technology. We offer competitive remuneration, a truly inclusive and flexible workplace, professional development opportunities and social events.

We are flexible, supportive, and dynamic and we’d love for you to join us.

**Next Steps**

INX Software is a Circle Back Initiative employer, and we commit to respond to every applicant.