Optical Sales Assistant

1 week ago

Terrigal, Australia Adrenaline Optometry Full time

Adrenaline Optometry is a family-owned independent practice in Terrigal. We provide the widest range of sports & lifestyle eyewear and customer service like no other. We offer full scope Optometry services with special focus on custom made eyewear including Everyday Specs, Sunglasses and Contact Lens for all lifestyles.

JOB TITLE AND TYPE: Optical Sales Assistant, PT or FT

LOCATION: Adrenaline Optometry Terrigal

SUPERVISOR/MANAGER: Managing Optometrist & Practice Manager

ABOUT THE ROLE:
Previous experience as an Optical Assistant or Dispensing is required for this position. You should have fantastic organisation and communication skills, able to work effectively in a team, and thrive on working to the values at Adrenaline Optometry.

This is a hybrid role, and you would be responsible of various of tasks and duties from opening to closing of the day.

MAIN DUTIES/RESPONSIBILITIES:

- Provide friendly and efficient customer service and general practice retail skills ie greeting customers, answering questions, assist customers choose frames, discuss lenses options etc
- Selling plano and prescription optical and sunglasses to customers
- Dispensing duties to ensure the very best patient experience ie measure PD and heights and processing all patient orders
- Take payment electronically or via cash
- Maintain and care for stock
- Maintain a high level of housekeeping in the practice including overall presentation and cleanliness
- Complete administration duties including, booking patient appointments, ordering contact lenses, processing and posting customer online orders, liaising with patients with their orders and follow up appointments, package orders etc
- You will work to all practice policies and healthcare guidelines
- Able to work Saturdays

SKILLS & EXPERIENCE
- Minimum 12 months of sales and optical experience within an optical retail environment.
- Familiarity with progressive lenses, single vision lenses, bifocal lenses, coating types, transitions, tints and polarised options.
- Self-assured individual with the confidence to take initiative and make decisions for the customer
- Experience working effectively in a team environment as well autonomously under limited supervision
- Excellent verbal and written communication skills with strong attention to detail
- The ability to build genuine and supportive relationships with patients, networks and colleagues
- Experience with EFTPOS or Hicaps machine
- Great sense of fashion with eyewear and colour to suit patient needs
- Willingness to work in a team with a positive can-do attitude
- Solutions focused
- Punctuality and reliability
- Able to work Saturdays

PERKS
- Work for a family-owned practice
- Staff discounts on eyewear
- An in-depth on boarding and training, that will continue throughout your career
- Possibility to receive subsidised formal training in Optical Dispensing
- Operations - Monday to Saturday

**Job Types**: Full-time, Part-time

Pay: $25.65 - $33.19 per hour

Expected hours: 25 - 38 per week

**Benefits**:

- Employee discount
- Employee mentoring program
- Professional development assistance

Application Question(s):

- Are you available to work on Saturdays?
- Do you have 12 months of sales and optical experience within an optical retail environment?
- Do you have familiarity with progressive lenses, single vision lenses, bifocal lenses, coating types, transitions, tints and polarised options?

Work Location: In person

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