Mobile Phone Technician

6 days ago

Hobart, Australia ITECHNOLOGY AUSTRALIA Full time

**Job Summary**:
**Key Responsibilities**:

- Diagnose and repair various mobile phone issues including screens, batteries, charging ports, cameras, speakers, and more.
- Perform software troubleshooting including operating system installation, updates, and configuration.
- Handle data backup and recovery operations.
- Maintain accurate records of repairs, parts used, and customer interactions.
- Maintain cleanliness and organization of the workbench and tools.
- Stay updated with the latest mobile technology and repair techniques.
- Provide technical support and advice to customers in person or over the phone.
- Ensure quality control and thorough testing of all repaired devices.
- Adhere to safety and ESD (Electrostatic Discharge) procedures at all times.

**Requirements**:

- Proven experience as a phone technician or in a similar role.
- Strong knowledge of mobile phone hardware and software systems.
- Skilled in using precision repair tools and diagnostic software.
- Excellent problem-solving skills and attention to detail.
- Good communication and customer service skills.
- Ability to work independently and manage time effectively.
- High school diploma or equivalent; technical certifications (e.g., CompTIA, Apple Certified Technician) are a plus.

**Job Types**: Subcontract, Casual, Contract

Pay: $30.50 per hour

Schedule:

- Day shift
- Morning shift

**Experience**:

- Service technician: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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