Customer Care

2 days ago

Mulgrave, Australia ASAP laboratory Full time

Customer Care

**Job reference**: #6038**Brand**:ASAP laboratory**Location**: 53 Glenvale Crescent, Mulgrave VIC 3170 (ASAP Laboratory)**Work type**: Part Time (Permanent) 17.50 hours per week**Schedule**: Positions cover Multiple shifts between 9-19pm, 6 days days per week as required**About**
**us**
- ASAP laboratory is part of Healius’ Pathology division, one of Australia’s leading providers of private medical laboratory and pathology services. We operate about 100 medical laboratories and 2,000 patient collection centres across metropolitan, regional and remote Australia. Each year, we provide one in every three pathology services in Australia, extending from exclusively servicing some of Australia’s largest and most complex private and public hospitals to small and remote Australian Aboriginal communities.**About the role**
- We are seeking an individual who is highly motivated to become part of a passionate and engaged team. Your key responsibilities will include, but not be limited to, the following:
- Communication with medical staff, both onsite and off-site
- Answering enquiries, coordinating courier and medical centre collections, pathology results assistance
- General administration duties
- Maintain customer confidentiality
- Liaise with laboratory staff
- .**Employee benefits and wellbeing**
- Access to a marketplace of exclusive discounts and vouchers from leading Australian and online retailers.
- An e-learning platform with access to a library of courses and learning paths.
- An Employee Assistance Program dedicated to employee health and wellbeing provided by professional coaches.
- Corporate health insurance discounts, banking benefits and novated leasing consultations.

**How to apply**Right to work, background checks and clearances**
You must be an Australian citizen or permanent resident or a New Zealand citizen, or hold a valid visa with permission to work. The selection process may include relevant background and clearance checks to assist in determining your suitability for the role.**Vaccination requirements**
As per the Healius Group COVID-19 Vaccination Policy, ASAP laboratory is committed to providing a safe working environment and taking all reasonably practicable steps to ensure that its people and the community are protected against vaccine-preventable diseases. To support this, we require all employees to have completed a primary course of a COVID-19 vaccine which has been approved or recognised by the Therapeutic Goods Administration, or provide an approved medical contraindication certificate.**Our commitment to diversity and inclusion**
- ASAP laboratory is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.

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