C-17 Field Service Technical Representative

The Opportunity
Opening for a Field Service Technical Representative (FSTR) within the C-17 Field Engineering and Technical Support (FETS) team. The C-17 FETS team is a multi-disciplined team of engineering and technical personnel whose charter is to provide rapid and safe post-production/sustainment technical support to the RAAF and other International customers as part of the Globemaster III Sustainment Program (G3).

**Responsibilities**:

- Participate in resolving complex operational problems that require a high level of ingenuity, innovation, and coordination;
- Provide accurate and timely maintenance advice, end-user troubleshooting & repair guidance;
- Provide assistance with the interpretation of technical documents to ensure the intent and purpose of the documentation is understood and followed;
- Provide specialized on-the-job training by explaining theory of operations and demonstrating basic operating, maintenance, servicing procedures, and troubleshooting techniques;
- Investigate and pursue courses of action necessary to safely support the customers mission including assistance with spares supply and support equipment;
- Document field site activities by preparing and transmitting publication change requests, continuous process improvement data, and reports to provide status of product/end-user issues and developments

Experience/Qualifications
- Certificate IV in Aeroskills (Avionics / Structures) or equivalent.
- Prior field/operational experience in the operation, maintenance, troubleshooting and/or repair of complex integrated aircraft systems (e.g. electrical, avionics, communication systems, structure, hydro-mechanical, propulsion and mission systems) - C-17 desirable.
- Demonstrated high level understanding of aircraft maintenance regulatory environment (military and/or civilian).
- The ability and willingness to travel to other operating locations, including overseas, to assist with operation, maintenance, and recovery of aircraft.
- The ability to work independently under time constraints and stress, in a demanding, on-call, around the clock operational environment.
- Australian citizenship and eligibility to hold an Australian Department of Defence security clearance - Negative Vetting 1

Boeing has implemented a new COVID-19 Vaccination Policy in Australia that requires all new Boeing Australia hires to show proof of being fully vaccinated from COVID-19, or have an approved medical exemption. This role is categorised as Group 1 under the Boeing Australia COVID-19 Vaccination and Safety Controls Policy.
About Us
Boeing Defence Australia is shaping the future of aerospace and delivering some of the nation's most important programs for the Australian Defence Force. As a BDA employee, you will join other innovative, ethical people who have the critical skills required to develop and deliver world class capabilities and systems to protect Australia and its national interests. Joining us is a chance to make your mark, working with a diverse team that is united in pushing the boundaries of imagination and excellence.
At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are core values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

**Benefits**:

- Flexible working options
- Study assistance
- Salary packaging
- Employee Incentive Program
- Global opportunities

We are committed to building a diverse and inclusive workplace. Female applicants, people of Aboriginal or Torres Strait Island descent and ex-defence personnel are encouraged to apply.