Ecommerce Specialist

**Brighter Futures Start here**

As Australia’s biggest and most loved retailer, we’ve been brightening up everyday life for families for over 50 years. At our stores, distribution centres, and offices in Australia and New Zealand. All around the globe. Our diverse and inclusive 47,000 strong team come together for a common cause. Giving families easy access to our on-trend products and incredibly low prices - it’s the heart of everything we do.

As a leader in the retail market, we’re optimistic about our future and yours. We’re relentless in our pursuit for results, but changing at a rapid rate, giving you challenging work that you’ll be proud of. We celebrate your uniqueness and individuality. Because at Kmart it’s not just what you do, it’s who you are that makes every day living brighter.

**Join the team**

We have a brilliant opportunity to join our team on a fixed-term basis as an ecommerce Specialist. The ecommerce Specialist reports to the Online Category Manager and develops and drives the Online Category Plan. The role is also the lead for the Product and Technical teams within the Online teams. The role is for 6 months initially with the potential for extension and growth.

**What you’ll be doing**- Deliver an outstanding online customer experience for designated ranges- Working with relevant stakeholders to link systems and integrations for a seamless customer experience- Support delivery of category and content strategies- Elevate and optimise the way in which customers, shop, navigate and convert across your respective world and minor business unit through onsite enhancements, merchandising and promotional activity- Monitor and analyse category performance and user experience- Build strong, co-operative relationships with internal and external teams- Understand changing customer needs and use customer & Kmart insight to identify ways to improve engagement and drive sales growth- Ensure all merchandising and campaign deliverables are compliant and of the highest quality

**To be successful in this team you will have**:
- Strong understanding of online customer experience and principles- Experience in navigating systems required for online platforms, such as CMS (Contenful, Drupal, WordPress etc), Search Platform and PIM systems (Oracle, SAP, Informatica etc)- Strong understanding of online category management and marketing and how to execute this effectively across the purchase funnel- Experience in web analytics (Google Analytics/ Data Studios advantageous) and cause-and-effect analysis- Experience working within a Product environment, or a strong working knowledge of the role of Product Owners/ Iteration Managers etc, would be advantageous- Working knowledge of agile methodologies and systems- Strong stakeholder management and communication skills- Ability to manage a complex process chain across multiple entities in many countries- Strong attention to detail and organisational skills

**Benefits we’ll offer you**:
- A dynamic learning and support program- Competitive remuneration- Flexible working through our Flex Where, Flex When, Flex Well policy- A discount card for Kmart, Target, Officeworks and Bunnings, plus other benefits- An inclusive, fun recognition program- A bonus program (where eligible)- Development opportunities across Kmart Group (comprised of Kmart, Target and Catch) as well as the broader Wesfarmers Group.- Supportive leadership team and group culture- Free secure office parking- Clear career pathways and opportunities to develop your skills within retail

**We’re here to make everyday living brighter**

From humble beginnings in Burwood East, Victoria, in 1969, we’re now an essential part of 300 communities, and proud of it From bedding to apparel to kitchenware and beyond. We’re designing and creating the products people reach for every day.

In-store, online, or Click & Collect - getting the products we love into the hands of happy customers is what we aim to do best. From the remote outback to coastal towns and big cities, and everywhere in-between. We’re progressive in our pursuit to create seamless customer journeys for satisfied shoppers.

**A place you can belong**

**“We are a 202**
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