Hardware Technician

7 days ago


Eastgardens, Australia Dr Boom Communications Pty Ltd Full time

We are looking for a full-time Hardware Technician to work in our Eastgardens Store, NSW Sydney.
- **Key Responsibilities**:_
- Identifying hardware issues in hardware devices such as computers, laptops, mobile phones through testing and troubleshooting techniques.
- Physically repairing or replacing damaged parts like screens, batteries, liquid damage.
- Conducting thorough quality checks on repaired devices.
- Interacting with customers to understand their hardware issues.
- Providing estimates for repair costs and processes.
- Performing upgrades to improve device performance.
- Disassembling and reassembling equipment and devices, as required to enable inspection and diagnostic testing.
- Installing, configuring, testing necessary drivers, operating systems, and other software.
- Assisting with data recovery from malfunctioning or damaged devices, using specialized software tools.
- Monitoring and maintaining stock levels of hardware components, tools and materials needed for repairs.
- Performing comprehensive testing ad calibration after repairs to ensure devices comply with performance and functionality standards.
- Keeping abreast of the latest trends, developments, and technologies in mobile and laptop hardware.
- Strong experience technical background.
- Sound knowledge to deploy (install, configure, test), maintain and repair hardware and peripherals.
- Excellent communication, customer service and problem-solving skills.
- Reliable and hardworking nature.
- Great time management skills and discipline.
- Ability to move shifts and be flexible.
- **Skills and Experience**:_
- Minimum 2 years proven experience as a Hardware Technician / Computer & Mobile phone technician / related field.
- Relevant certification / qualification or extension work experience will substitute requirement of qualification.
- Australian experience is essential.
- Current skills across all popular brands of computers, smart phones and tablets.
- Experience working in a reputable repairer is ideal.
- Chip level repair skills.
- Troubleshooting skills.

**You have full time works rights and are available to work on weekends as well.**
- **Please answer the below questions while applying**:_
- Do you have any Australian work experience?
- Do you have at least 2 years' experience in hardware repairing roles?

Pay: $70,000.00 - $100,000.00 per year

**Benefits**:

- Employee discount

Schedule:

- Night shift
- Overtime
- Public holidays
- Rotating roster
- Weekend availability

Supplementary Pay:

- Monthly bonus
- Overtime pay
- Penalty rates
- Performance bonus

**Experience**:

- Mobile phone sales and or Repairs: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Willingness to travel:

- 25% (preferred)

Work Location: In person