Principal Policy Officer

7 days ago

Sydney, Australia NSW Department of Customer Service Full time

**Role**:Principal Policy Officer
**Grade**: SNSW Grade 11/12 - (Base full-time salary range of $157,569 - $189,561, plus employer's contribution to superannuation and annual leave loading)
**Employment Type**: Temporary Full-time upto June 2026
**Location**: Sydney / Gosford - Hybrid and flexible working options available

This role sits within the SNSW Business Bureau Division in the Small Business Policy team.

**About the team**

The Small Business Policy Team is a great place to shape and drive some of the NSW Government’s key commitments for small business. The team sits within the new Service NSW Business Bureau, which is the central point for policy and programs that support NSW’s small businesses.

We are looking for a Principal Policy Officer who can lead complex projects, provide high quality advice, deliver strategic outcomes and inspire their teams. The role will support the implementation of reforms to the Retail Leases Act, and the delivery of the NSW Charter for Small Business.

**Your day-to-day**
- Lead and work on priority projects, including implementing election commitments in the Small Business portfolio
- Support the coordination of timely and high quality advice to the executive and Minsters’ offices
- Develop and maintain productive relationships with key internal and external stakeholders
- Manage rapidly changing priorities and conflicting perspectives
- Develop and implement practical solutions to complex matters
- Support and inspire your team
- Be accountable for projects with mínimal supervision

**To be successful in this role you will demonstrate**:

- The ability to deliver results and take initiative and have a can-do attitude
- Advanced analysis and problem-solving skills
- The ability to be able to build and maintain positive and productive relationships, and influence stakeholders across the NSW Government
- Have a good understanding of how government works and how to get things done using government processes, including Cabinet and Parliamentary processes
- Experience working in a fast paced and complex environment
- Expert written and verbal communication skills
- Experience in leading and developing teams
- Ability to work autonomously
- Good awareness of economic and policy matters, and program responses for small business, or the ability to develop this awareness quickly

**To Apply**
Please submit your resume (4 pages max) and cover letter (2 pages max) outlining your suitability for the role.

Salary Grade 11/12, with the base salary for this role starting at $151509 base plus superannuation

Click Here to access the Role Description.

**Closing Date: Wednesday, 8 January 2024 at 9.59 am**

**Careers at Department of Customer Service**
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

**Belong in our diverse and inclusive workplace**

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

**For more information, please visit**

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

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