Retail Customer Service Officer

1 week ago

Colac, Australia Australia Post Full time

**Help us deliver like never before**

Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.

**About the opportunity**

As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It’s our retail teams who make sure that every experience they have is a great one. And while they do, they’re supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.

**Role Details**
- Fixed Term Part Time - 20 Hours per week
- Rostered shifts will include working a 4 hour shift, 5 days per week Monday - Friday (ability to be rostered both mornings and afternoon will be required)
- Supportive training onsite is provided on commencement in the role: (5 hour shift x 5 days per week between Monday and Friday, initial 8 weeks, 25 hours)
- Adult Pay Rate $26.42 increases to $28.24 after 3 months + 12% Superannuation

**You'll be**:

- Performing customer sales and service transactions with customers
- Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS)
- Conducting and processing a number of identity services transactions, including Australian Passport Interviews
- Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities
- Assisting customers with mail lodgements and associate costs
- Building rewarding relationships with customers by understanding their needs
- Assisting with administrative duties such as stocktaking and record maintenance

**About you**

You’re friendly, enthusiastic and reliable and you love working in a team environment. You’re ready to put the customer at the centre of everything you do to help make a difference in the community. You'll also need to:

- Have experience in customer service and/or cash handling
- Be fit to lift up to 16kgs of mail regularly and stand for your shift

**How we'll deliver for you**:

- We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety
- Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day
- We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more.

**We’re delivering together**

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.

  • Retail: Part Time Customer Service

    2 weeks ago

    Colac, Victoria, Australia Telstra Full time $40,000 - $60,000 per year

    Employment TypePermanentClosing Date10 Oct :59pmJob TitleTelstra Retail: Part Time Customer Service & Sales Consultant COLACJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your...

  • Telstra Retail: Part Time Customer Service

    2 weeks ago

    Colac, Australia Telstra Full time

    **Employment Type **:Permanent **Closing Date **:25 Dec 2024 11:59pm **Job Title **:Telstra Retail: Part Time Customer Service & Sales Consultant COLAC **Job Summary** As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer...

  • Telstra Retail: Part Time Customer Service

    1 week ago

    Colac, Australia Telstra Full time

    Employment Type Permanent Closing Date 3 Nov 2024 11:59pm Job Title Telstra Retail: Part Time Customer Service & Sales Consultant COLAC Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and...

  • Telstra Retail: Casual Customer Service

    1 week ago

    Colac, Australia Telstra Full time

    **Employment Type**:Casual **Closing Date**:22 Feb 2025 11:59pm **Job Title**:Telstra Retail: Casual Customer Service & Sales Consultant COLAC **Job Summary** As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey,...

  • Casual Customer Service

    1 week ago

    Colac, Australia Telstra Full time

    Employment Type Casual Closing Date 4 Oct 2024 11:59pm Job Title Casual Customer Service & Sales Consultant COLAC Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your...

  • Retail Team Member

    3 days ago

    Colac, Australia Supercheap Auto Full time

    **Retail Team Member Supercheap Auto Colac (Victoria)** Supercheap Auto is seeking the next talented member of our passionate and energetic team - combine your great retail experience and customer service skills to make it SUPER We don’t just sell products; we're about inspiring our customers to get the most out of their leisure time and we want the same...

  • Services Officer

    1 week ago

    Colac, Victoria, Australia VLine Full time $45,000 - $65,000 per year

    2 x Services Officers - Colac, Part time - set shifts (see below)No experience necessary, full paid training providedPaid training, including a Certificate 3 in Rail OperationsAttractive hourly rate, plus super and free MykiV/Line's purpose is to connect Victorians through safe, reliable, and accessible transport. We believe in giving all Victorians...

  • Full Time Customer Service

    5 days ago

    Colac, Australia Telstra Full time

    At Telstra, our purpose is to build a connected future so everyone can thrive. It's a future that won't happen on its own, it has to be delivered. And, this is where YOU come in, by playing your part in helping our customers connect: faster, better and smarter. **About the Role** Are you an experienced Customer Service & Sales professional, who thrives...

  • Seasonal Casual Retail Assistant

    1 week ago

    Colac, Australia Supercheap Auto Full time

    **Seasonal Casual Retail Assistant Supercheap Auto Colac (Victoria)** **Combine your passion for anything automotive with your great customer service skills - join the team at Supercheap Auto** - Juicy weekly wage + super + bonus potential. - Amazing discounts across all Super Retail Group brands**:BCF, Macpac, rebel and Supercheap Auto**. - Career...

  • Customer Banking Specialist

    2 weeks ago

    Colac, Victoria, Australia Commonwealth Bank Full time $60,000 - $120,000 per year

    Please note that rosters are predetermined. Before applying, please ensure you are available to cover the following roster:Roster (part time) - 20 hours per weekMonday9.15am - 1.15pmTuesday 9.15am - 1.15pmWednesday9.15am - 1.15pmThursday9.15am - 1.15pmFriday9.15am - 1.15pmDo work that mattersAs the public face of CommBank, the Retail Banking Services (RBS)...