Baggage Handler

1 week ago

Mascot, Australia Star Aviation Services Full time

**Introduction**:
Star Aviation is Australia's most dedicated Ground Handling service provider, partnering with a number of Airlines and Airports. We pride ourselves on being big enough to manage, yet small enough to care
At Star Aviation, we’re not just filling roles — we’re building a team of people who embody the spirit of our brand and take pride in representing both our company and our customers.
We’re proud to be big enough to manage - with the capability, experience, and professionalism to keep operations running smoothly at some of Australia’s busiest airports.
But we’re also small enough to care - which means you’ll be recognised, supported, and genuinely valued every step of the way.
If that sounds like the kind of team you want to be part of — we’d love to hear from you.
**Description**:
This role is responsible for delivering Baggage Handling services on behalf of Star Aviation to Airline customers.
Service Delivery
- Deliver services on behalf of Star Aviation customers, ensuring compliance and safety regulations are met to the highest standards at all times.
- Load and unload passenger luggage and air cargo, bulk and/or containers/pallets, onto carts and/or dollies and the airport belt system.
- Responsible for courteous, prompt, accurate and careful handling of customer baggage, airfreight and company material, onto carts and/or dollies and the airport belt system.
- continuous lifting, loading/unloading, sorting and transfer of baggage, freight and company material.
- Represent both the Airline and Star to the highest-level ensuring customer satisfaction.
- Report to the on shift Bagroom Supervisor in a timely manner on any issues or activities likely to influence operations or relations with airline customers.
- Ensure compliance with all Uniform & PPE requirements.
- Other duties as requested by your Manager.

Management of GSE
- Ensure the safe and secure operation of all equipment.
- Report equipment malfunction to the Supervisor on shift.
- Where qualified, operate Ground Service equipment (GSE) in accordance with correct procedures.
- Test all relevant equipment for serviceability before commencement of every shift and record results.

**Skills and Experiences**:

- A valid Australian driver license.
- Physically fit and able to bend and perform manual lifting

**Desired**:

- A valid Aviation Security Identification Card (ASIC), or the ability to successfully obtain one.
- Competent in the operational requirements of Baggage Handling
- Understanding of the aviation industry

**Skills**:

- Competent in the operational requirements of Baggage Handling
- Physically fit and able to perform lifting and bending
- Understanding of the aviation industry
- Excellent organisation and time management skills
- Working in a high-pressure environment and to strict timelines
- Customer focus to deliver exceptional service
- Ability to adapt to changing priorities and situations
- Able to work well in a fast-paced team environment
- Health and Safety Training
- Manual Handling procedures
- Capable of Incident Report writing, in plain and clear English
- Alignment with our company Values (Safety, Accountability, Customer Service, Innovation, Teamwork)

**Follow us on LinkedIn Star Aviation**: Posts | LinkedIn
Visit our website at Star Aviation Services

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