Medical Reception/admin

**Job Advertisement: Medical Receptionist/Admin**

Are you passionate about healthcare and customer service? Join our friendly and professional team at **Winston Glades Family Practice**, a state-of-the-art medical facility in Ipswich, QLD. We are seeking a dedicated and enthusiastic **Medical Receptionist** to provide exceptional front-of-house service to our patients and support our clinical team.

**About Us**

Winston Glades Family Practice is a well-established, accredited medical center with a team of 13 doctors, 5 nurses, and 10 administrative staff. Our practice offers modern facilities, on-site pathology, and pharmacy services, ensuring comprehensive care for our diverse community.

**Your Role**

As a Medical Receptionist, you will be the first point of contact for patients and visitors. Your responsibilities will include:

- Greeting patients and managing appointment bookings.
- Answering phone calls and addressing patient inquiries.
- Handling billing, Medicare claims, and other administrative tasks.
- Maintaining patient confidentiality and accurate records.
- Supporting the clinical team to ensure a smooth workflow.

**What We’re Looking For**
- Strong customer service and communication skills.
- Excellent organizational and time-management abilities.
- A positive attitude and ability to work as part of a team.
- Proficiency in **Best Practice software** (preferred).
- Previous experience in a medical or administrative role (advantageous).

**Ideal for University Students**

**Why Join Us?**
- Work in a supportive and inclusive environment.
- Gain hands-on experience in a busy, modern medical practice.
- Flexible hours to suit your studies or personal commitments.
- Opportunities for growth and professional development.

Take the first step toward a fulfilling career in healthcare - we’d love to hear from you

**Job Type**: Part-time

Pay: $46,460.00 - $78,544.97 per year

Schedule:

- Afternoon shift
- Morning shift

**Experience**:

- MS Office: 1 year (required)
- Customer service: 1 year (required)

Work Authorisation:

- Australia (required)

Work Location: In person

Expected Start Date: 13/01/2025