Concession Manager Indooroopilly

5 days ago

Indooroopilly, Australia Bendon Group Full time

MYER x Bendon - partnering for growth.

Bendon Lingerie Concession has been present in MYER stores for almost two years and we're excited to continue on this journey of growth and success. We've learnt a lot along the way, and we know that taking the opportunity to develop our instore leadership model will ensure we develop and grow our teams, focus on a new level of service that will benefit both our people and our customers, as well as have a sharp view on the results.

To enable this, we are hiring for Concession Managers across our MYER store locations throughout Australia. You've clicked on the role for the **Myer Indooroopilly store.**

This opportunity is for 38 hours per week, working Tuesday through to Saturday:
Tuesday: 9am - 5:30pm, Wednesday: 9am - 5:30pm, Thursday: 9am - 4pm, Friday: 9am - 5:30pm and Saturday: 9:00am - 5:00pm.

**As a Concession Manager you will**:

- Lead, develop and empower an enthusiastic and dedicated team.
- Lead and champion exceptional customer service in store.
- Become BRA-FIT certified to ensure our customers receive the very best experience in our MYER stores.
- Represent Bendon's values and vision of making all women feel confident and comfortable for life.
- Focus on operational excellence through tasks such as loss prevention, processing of stock and exceeding KPIs.
- Partner closely with the Regional Manager on store, region and companywide initiatives.
- Implement Visual Merchandising in your Myer PAD to Bendon standards and guidelines.
- Empower your team to keep up to date with training initiatives and opportunities for growth within our Bendon training and development programs.
- Analysis sales data, reporting and rosters through Power BI and Ready Tech/Zambion to enable you to consistently improve performance, sales and optimization.
- Be an advocate for Bendon's SEAMS approach, interact with customers to make them comfortable and confident in the process before, during and after a fitting.

**To be successful you will need**:

- An ability to build rapport quickly and establish effective working relationships.
- Exceptional customer service skills.
- Previous experience working in retail, with a proven track record of driving sales to achieve and exceed store KPIs and budgets.
- Attention to detail, can-do attitude and ability to learn quickly.
- Previous experience in a retail store management role, with concession experience is highly regarded but not essential.

**Working for Bendon means**:

- We will immerse you in our culture of empowering women for life.
- You are set up for success from your first day with our 12-week induction program designed to ensure you have everything you need to thrive.
- You are rewarded and recognized every day with the team, customers and individual incentives based on KPIs.
- You will be developed in your career with a growth plan and access to learning opportunities throughout the year.
- We are committed to you reaching your goals and we're proud of our talent and succession program that will help you succeed in your goals.
- Birthday leave.
- Fabulous discounts at MYER, our stores and online.

Join us as we celebrate and uplift all women, embracing diverse body types and fostering a culture of empowerment. We are seeking enthusiastic individuals who understand the impact of personalised service and who are eager to share their expertise with others.

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